EPROLO‑Dropshipping & Branding

EPROLO‑Dropshipping & Branding

Reviews (571)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use with Shopify, with intuitive product import, order syncing, and automated fulfillment that reduces workload. Many note fast, reliable shipping (especially to the US/UK), good packaging, and strong product quality. Merchants like the large catalog, competitive pricing, branding options, and clear tracking. Support is frequently praised as fast, professional, and very helpful for sourcing and setup.

March 12, 2024

Eprolo has been there for my e-commerce business no matter what stage it was at. I appreciate the user friendly-ness and ability to choose your own shipping speeds. One thing I wish was better is handling times, but I see Eprolo getting better by the day!

Realm of Wonders
United States
9 months using the app
February 27, 2024

Exceptional customer service! EPROLO consistently delivers quick responses to inquiries within 24 hours, often even quicker. Their promptness is unmatched, ensuring a seamless experience. Additionally, their timely shipping of products underscores their commitment to efficiency. If you're into drop-shipping, EPROLO is a must-have app. My experience has been nothing short of fantastic, with zero complaints. Highly recommend!

Hamod Baby
Singapore
About 2 months using the app
Edited June 21, 2026

I’m very satisfied with EPROLO. Their prices are competitive, and the service has been reliable. A special thanks to Bella for being so friendly, patient, and helpful whenever I needed support. I truly appreciate her excellent assistance and highly recommend EPROLO!

1lovebaby
United States
Over 3 years using the app
February 20, 2024

EPROLO-Dropshipping and Branding is a great platform to integrate into your online store. Rick makes each process very smooth with the incredibly prompt response time on any question/uncertainty you may have. Having this almost instant chat feature for guidance is a lifesaver especially when you are new to the platform.

theBloomsonline
South Africa
About 1 year using the app
January 3, 2024

Customer service is great, and the products for me are like anything else you have to choose what audience you want to reach and find a product here that matches that, my major beefs are I dont know what time customer service opens cause I tend to only get responses after 7-8pm CST time in America, another issue is the inventory info, if my store is connected to the inventory it should auto update, I dont like finding out the last minute that something that shows me over a few hundred is out of stock on there side and Im ordering it from EPROLO, thats bad for business. Shipment on fulfillments is fine to me with express, its the processing time that takes way longer than it should in my opinion, Im still new and I prefer the simplicity of using the store cause there is no guess working in the shipping, I just dont like that it can take 3-5 days JUST to ship an item

Comfortripz
United States
6 months using the app
December 23, 2023

Managing orders have been really easy and smooth with Eprolo. Moreover, Eprolo executives have been super supportive and helpful at every steps. We had a lot of custom requests and our agent Kaylee have aways been super accommodating. She always supported us with high promptness. Definitely recommend Eprolo!

Eroloc
India
8 months using the app
Edited March 23, 2026

Eprolo’s customer service has consistently demonstrated responsiveness, clarity, and professionalism. Whenever I have had inquiries—whether related to shipping, packaging, or product details—their team has provided prompt and thorough support. This level of service enables me to maintain the trust and transparency that are central to my store’s operations. I highly recommend Eprolo to anyone who values efficient processes and reliable communication.

Borcelle Tech
United States
About 1 year using the app
Edited December 10, 2024

When compared to other providers the customer service is unmatched! The best one out there! Very helpful staff, especially Bella shes been helping us for over 4 years, I advise asking her if you decide to work with Eprolo! Great logistics, prices and communication, they care about the customer and help you grow and that's what's important, highly recommend their services!

streetzenweb
United Kingdom
Over 1 year using the app
Edited January 26, 2026

We've been using Eprolo for a while now, and we couldn't be happier with the service. As a store specializing in rock, gothic, and alternative clothing, finding a platform that aligns with our unique niche was crucial - and Eprolo has exceeded our expectations.

Whether you're just starting your dropshipping journey or looking for a reliable partner to scale your store, we highly recommend Eprolo. It’s been a game-changer for us, and we’re excited to continue growing our business with their support.

Try it out - you won't regret it!

HARD'N'HEAVY
United States
Over 2 years using the app
Edited May 21, 2025

I used to always order from AliExpress, but it was a hit or miss — shipping took forever, and I was never sure about the quality. Ever since I started using this app, it’s been a complete game changer. The prices are just as good, but the difference in customer service is huge. They actually respond quickly, and I feel like they genuinely care if something goes wrong. Plus, the products arrive way faster and are way better quality than what I was used to. Honestly, I don’t think I’ll ever go back to AliExpress. This just feels way more reliable.

Y2Kgoods
Canada
Almost 2 years using the app