EPROLO‑Dropshipping & Branding

EPROLO‑Dropshipping & Branding

Reviews (570)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use with Shopify, with intuitive product import, order syncing, and automated fulfillment that reduces workload. Many note fast, reliable shipping (especially to the US/UK), good packaging, and strong product quality. Merchants like the large catalog, competitive pricing, branding options, and clear tracking. Support is frequently praised as fast, professional, and very helpful for sourcing and setup.

Edited April 5, 2023

I have been working with them for over 6 months:

+ Delivery available to most countries. Other suppliers have less countries to deliver
+ Prices for some products below

- Inconvenient balance replenishment system, but if you immediately pay for orders with a credit card, then this is not a problem.

Addition: support has become worse... We have to wait for an answer for 3-4 days. Now there are problems with orders, but they do not help to solve them. They say they will check and you have to wait a very long time.

After I put 1 point, they began to work better and suggested that I raise the mark. I raised it to 4 points. Now I lowered it to 2 points so THEY AGAIN PAY ATTENTION TO MY PROBLEMS!

DENTIPHOTO
Estonia
10 months using the app
April 14, 2023

I recently started using Eprolo and the customer service team have been superb, I have to say I was thoroughly impressed. From the moment I reached out to them, they were attentive, patient, and genuinely interested in helping me resolve my issue. They took the time to listen to me and offered clear and concise solutions, making sure I was satisfied with the setting me up.

What really stood out to me was their willingness to go above and beyond to ensure my satisfaction. They followed up with me multiple times to make sure everything was working as expected, and even offered additional resources to help me get the most out of their product.

Overall, I couldn't be happier with the level of service I received from Eprolo. Highly recommended!

Luxiiva
United States
12 days using the app
Edited February 1, 2024

I started using this app not long ago, and so far the service, the app itself and the products have been excellent. I hope Eprolo keeps up the good work, and keep improving. I currently have other suppliers as well, but Eprolo's prices have been very competitive and the shipping is fast. So I am rating it a 5 stars, although I will update in the future.
Review Update: Here I am one and a half year after my first review and I am still using Eprolo as they have been a great resource for my business. They are efficient and Customer Service is one of the best I've encountered in these type of services, and believe me I've tried plenty. Dan has been great at answering questions and taking care of my concerns time and time again. I really recommend Eprolo for their quality and fast shipping as well. They keep my 5 stars!

Frimunt Clothing Co.
Canada
Almost 2 years using the app
Edited February 26, 2022

I love this app & recommend it to everyone who is facing a long shipping issue with Aliexpress. I was searching for an Aliexpress alternative & found Eprolo. Shipping time is far better than Aliexpress (8-15 Days) The best part is no minimum orders & completely free. I have contacted other apps but some need at least 10 orders per day, some need at least 100 orders per month & some even need at least 100 orders per day. No one can get that much older when they start. I am also not getting such orders. I am getting 10 to 20 orders per month, cause I am just starting. All other apps denied working with me. Everyone is looking for the big fish, but not Eprolo, it is really the best app. I don't even have to contact them. I have just installed the app from the Shopify app store & that's it. When I get one order after installing eprolo I have contacted them about how to sync my order & got their reply immediately. The process is super easy. Whatever product you are selling don't worry, they will find the product & fulfill your order for you. They have great customer support. Thank You So Much Eprolo, you are doing great.

Atom Oracle
United States
Over 1 year using the app
July 13, 2019

This is a great app. You can add products with faster delivery times. The Selection is updated often.

Starz Boutique
United States
3 months using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

April 10, 2019

Very easy to use app. No confusion. Shipping time is fast. Variety of products. Great customer support. Thank you.

GiftsByLada
United States
About 2 months using the app
November 6, 2019

i used this app and its great to boost your online businesses they have quicker fulfillment and updating tracking system.

ShopScaner.com
United Kingdom
3 months using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

May 3, 2022

Very easy to work with and answer all questions really quickly. Would highly recommend if you're looking for someone to handle your dropshipping.

www.thelittleplace.com
United Kingdom
7 months using the app
December 7, 2021

I use this app and it is fantastic. Customer support is excellent and it is much better than any other of the other competitors. Would definitely recommend. Thank you very much

Spark Imagine
United States
Over 1 year using the app
March 22, 2021

I love this app!
I had some issues at the beginning, but I got the best account manager ever ;) She answers my every question, checks the quality of the product, and finds every product I ask for.

Aryenne Jewelry
Cyprus
27 days using the app