EPROLO‑Dropshipping & Branding
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Reviews (570)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use with Shopify, with intuitive product import, order syncing, and automated fulfillment that reduces workload. Many note fast, reliable shipping (especially to the US/UK), good packaging, and strong product quality. Merchants like the large catalog, competitive pricing, branding options, and clear tracking. Support is frequently praised as fast, professional, and very helpful for sourcing and setup.
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The Eprolo App is a very great App for increasing sales for your business. The App makes ordering so simple and straightforward, all we do is click a button and its smooth sailing. Our products get to our customers in quick time and and that is what we like. We would recommend the Eprolo App to anyone who wants to grow their business.
I am new to drop shipping, but have done a lot of research prior. I loved the fact that Eprolo offers a much quicker alternative to shipping Ali products through their personal Express Courier with average pricing only being between $3-$8 for shipping within 5-7 business days vs telling a client they have to wait over a month to receive their product.
I have been using this app for 2 weeks, but so far the customer service has been more then helpful and responsive regarding every detailed question and concern. Also please keep in mind, the immediate support/livechat is usually going to be easiest well after midnight depending on your time zone, which some people forget to factor in. However it works perfect for my unusual sleep schedule.
I've still been trying to tweak a few things on my website, but should be up and running by tomorrow. Once I start getting orders in, I will update my review on transition process,, but felt the need to let other new shop owners know my experience and the level of assistance they have provided me with unlike other apps that I needed to disconnect from.
In recent days the Rick and co have improved there service level, so its back to 4 star now.
Shipping time still needs some improvement, pat of it is general Covid. Service time still needs improvment.
Great app. Perfect for us and uk as fast shipping. Price most of time cheapper than AliExpress. The fact that item are send togheter is what i was looking for + branding and soon labeling? Just awesome!
Although they have a wide selection of product; shipping is not as they claim. There shipping is not faster than aliexpress. When express shipping is selected and paid for; they will charge you for express shipping, but do not ship express. When asked for a refund of express shipping fee they will not return it and tell you the item is already being shipped. Express shipping is also not available on all items as they make it seem, and you won't know what items are allowable until you go to place an order. If you can wait until whenever to receive items then go for it, but if your looking for a supplier with reasonable shipping timeframe; then this not the company to go with.
Alot of products from eprolo are more expensive than local shops here in the UK. very difficult to use eprolo as a supplier of goods. no profit to be made.
new update as of 28.02.19 - placed order on the 12.02.19. order was shipped to america when i am in the UK. The tracking number is not working. its been 16 days for something they should be 5 - 8 days. Customer refund will be required soon i think. Not very good service at all.
Thank you for your review. Please note that the price at EPROLO is higher than Aliexpress because EPROLO will never use a slow shipping method, fast shipping costs more and it makes the amount of the price higher. Thanks
Im coming here to warn you all before you waste HOURS downloading and editing countless titles.
The shipping guarantee that they promise is a full blown lie!
It takes 18 days MINIMUM for shipping
I hate to write such a review but I feel this needs to be said.
The customer service is terrible.
Good luck getting ahold of anyone when you need a answer quickly.
There are on a different time zone and it can take about 24 hours to get a answer and even then its not usually the correct question that needs to be answered. So you re-ask the question again and wait another 24 hours.
THEN here is the real kick in the pants.
If you import any items in the URL area ( importing Ali Express items etc.)
they charge you a extra fee on top of the original price as a "finder fee" because according to them theyre needing to "find" the item.
I had a item that normally costs me $3.50 they bumped it to $12.00
plus shipping.
I was forced to buy off-line because of this price increase.
I contacted Shopify right away and they contacted the company and the company said they didn't do it.
However I have copies and screen shots proving what they did and them also admitting to it.
Because of their 'finder fees" unethical business practices and lack of customer service I deleted over 600 + items , hours of time, including me paying someone to write beautiful descriptions on each product.
THAT should tell you right there just how serious I am.
1. your shipping isn't 4-8 days its 18
2. I also paid for speedy express shipping on one item because I was told the item would take a month and the item STILL isn't delivered., I now have a upset client. The express shipping was refunded to me however they admitted that it was never applied to the product and they're " sorry"
3. $400 down the tubes to hire someone to write product descriptions that cant transfer to a different company even if its the same product.
I wish someone would've warned me like I am warning you.
Use at your own risk.
DON'T IMPORT ITEMS THROUGH THE URL feature it will cost you extra.
Don't believe be :? see for yourself.
Je suis vraiment satisfait(e) de cette plateforme. Eprolo est facile à utiliser, même quand on débute en e-commerce. L’intégration avec la boutique en ligne est simple et rapide, et la gestion des produits se fait sans prise de tête.
Le gros point fort pour moi, c’est le rapport qualité/prix : pas de frais cachés, des tarifs compétitifs et un large choix de produits. Les délais de traitement sont corrects et le suivi des commandes est clair, ce qui rassure aussi mes clients.
Le service client est réactif et à l’écoute quand on a une question ou un souci. C’est une solution fiable pour le dropshipping, que je recommande à ceux qui veulent se lancer ou développer leur boutique en ligne sereinement.
We have been using Eprolo for our Shopify store for over four years. Our agent, Bella, does a fantastic job taking care of everything we need, from product sourcing and shipping to managing our private inventory. Highly recommended!
Eprolo is a reliable and easy-to-use platform that makes dropshipping much more efficient. Order automation runs smoothly, product sourcing is solid, and the branding options are a great advantage.
Customer support is excellent. Fast, helpful, and professional, and I’m very happy using the platform. Highly recommended for anyone looking to scale with confidence.