Essent Loyalty Program Rewards

Essent Loyalty Program Rewards

Reviews (493)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, with a clean interface and clear documentation. It’s praised for driving repeat purchases through flexible points, VIP tiers, referrals, memberships, and subscription-style perks, all highly customizable and brandable. POS and multi-language support are highlighted as game changers. Pricing is seen as affordable versus competitors, and merchants consistently describe support as fast, professional, and very helpful.

Edited June 15, 2025

Unfortunately, the app is just as ineffective as the support team. After a month of struggling with various issues and receiving the same repeated response, "there is no issue on our side", I have no choice but to look for another solution. It's a shame, especially considering the time lost.

Looky Look
Ukraine
About 1 month using the app
Essential Apps replied May 8, 2025

Thank you for the great feedback! We're glad the app is helping your small shop grow - it’s awesome to hear it’s already supporting your long-term goals like increasing LTV. We're here to support you every step of the way! 🚀

Justas

April 30, 2025

Best loyalty program I can find, I can use own language for customized prompt words. loyalty program, tier, referral which is also enough for my store. Customization is easy as well.

EAMUS SHOP
Hong Kong SAR
13 days using the app
Essential Apps replied May 8, 2025

Thank you for the fantastic review! We're thrilled to be your top choice for a loyalty program and glad the language customization and features like tiers and referrals meet your needs. Great to hear that customization has been smooth too - feel free to reach out anytime! 🙌

Justas

April 23, 2025

So far it's been great! Waiting for the catch, but we have over 150 sign ups within the first few hours. We have one small design detail issue that customer service is currently working on. Other than that it's working well!

Teddy + Rose
United States
About 18 hours using the app
April 23, 2025

Amazing app – super easy to set up, clean UI, and everything works as expected.

We use it for our eco-friendly e-commerce brand to reward customers and drive loyalty.

What really stands out is the support team – fast, helpful, and human.

Mio Listići
Serbia
1 day using the app
Essential Apps replied May 8, 2025

Thank you so much for the kind words! We're excited to hear the app is working well for your eco-friendly brand and helping you build customer loyalty. Huge thanks as well for the shoutout to our support team - they’ll really appreciate it! Let us know anytime if you need anything. 🌱✨

Justas

April 17, 2025

The team is very responsive, and the programs are plentiful and very customizable. It shows promise and will be my main tool for scaling my newsletter and site referrals.

Green Memento
United States
About 1 hour using the app
Essential Apps replied April 24, 2025

Thank you for the kind words! We're glad to hear you're enjoying the flexibility and support. Excited to be part of your journey!
Justas

April 17, 2025

This app was essential to my migration to shopify since my previous cart had a built-in reward point system. However this offers so much more with the combination of rewards and referrals. Awesome so far.

Texas Beard Company
United States
14 days using the app
Essential Apps replied April 24, 2025

Really appreciate you sharing this! We're glad the app helped make your transition to Shopify smoother. Excited to keep supporting your growth!
Justas

April 5, 2025

Have just started using this app. I have had real problems working through and deciding how to reward customers and provide a good reason for repeat visits. Often I have found that many of the option I would like are on the higher tiers. The cost for many of these to have say VIP tiers goes beyond what is acceptable to stores like mine. So far i am impressed and see lots of benefits both my my store and customers and without breaking the bank. Great Job!

Lifestyle Travel Trading
Australia
25 minutes using the app
Essential Apps replied April 11, 2025

Thanks so much for sharing your experience! We're really glad to hear the app is helping you find a solid, affordable solution for rewarding your customers. It means a lot to know we're hitting that sweet spot for both value and features. More to come — and we're here if you need anything! 🚀

Justas

March 29, 2025

Everything I need! Good if there was a language selector rather than do it manually though

Olympia Agora
Greece
About 1 month using the app
March 26, 2025

We have been using the app for over a week now and have had no problems. The app has everything you need to launch a rewards programme and its fully customisable. Support is quick to respond and resolve any queries. We are very happy with the app

Tradewinds Oriental Shop
United Kingdom
13 days using the app
Essential Apps replied March 28, 2025

Thank you for the great review! We're thrilled to hear everything's been running smoothly and that you're happy with the level of customization and support. Excited to see your rewards program grow!

Justas

March 20, 2025

Great app with excellent features! The points redeem and reward integration is smooth, making it a pleasure to use. One of its standout qualities is the support for multiple languages, which is crucial for a diverse user base. While there aren't any perks available at the moment, I'm happy to wait and look forward to using them when they're introduced.

OLIVER-SPORT
Germany
About 4 hours using the app
Essential Apps replied March 24, 2025

Thank you so much for the kind words and detailed feedback! We're glad you're enjoying the features and smooth experience, especially the multi-language support. Perks are definitely on our roadmap, and we can't wait to bring them to you soon!

Justas