Essent Preorder Back in Stock

Essent Preorder Back in Stock

Reviews (1,316)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to keep sales going when items are out of stock with both preorders and back‑in‑stock alerts. They like clear preorder timing on product pages, flexible per‑product or store‑wide settings, and support for in‑stock and preorder on the same listing. Many praise its easy setup, strong customization, reliable performance, fair pricing, and fast, proactive support that quickly fixes theme and compatibility issues.

November 6, 2025

I cannot say enough good things about this app. I have used other pre-order apps in the past but they often split the payments and items on orders through the app table view rather than on the order admin side, which makes it hard to manage long term.

This app is affordable, they do not currently charge a % fee from the pre-order sales. AND the best part? They considered multiple languages in the app and you can translate easily!!!

Its rare that I find an app that does everything I need and is affordable.

The only "issue" i had was with the display of the buttons, and Sebastian was very quick to answer my support email and help me with the changes.

Great work! Recommend this 100%

Proslat Canada
Canada
About 5 hours using the app
Edited March 23, 2026

Love this tool. Get ready to get a TON of customer service support of people hoping to get their product soon.

Shipment delays = Customer Service flooded
Shipment delays = Chargebacks

Just be ready for those complaints and chargebacks, and you'll be fine!

OutdoorBengal
United States
5 months using the app
October 28, 2025

I tried 3 other pre-order apps and they all were ok, but lacked features. This app was great, but I ran into a few problems that I didn't think would work for me. I reached out to the developer customer service and received outstanding customer service that helped me find workarounds to my (very specific needs) and went above and beyond to explain future steps that I needed to know but didn't ask. I have dealt with 3 different individuals through customer service and each of them have been fantastic! I highly recommend this app and the people behind it!

Ballantyne Gear, Inc.
United States
4 days using the app
October 28, 2025

So far so good! I have a handful of listing in my shop that are specifically for pre-order. What I like is you can customize the "buy button" with specific information according to your needs. It also automatically adds custom tags on the backend of the shopify order to keep everything organized.

NEWBURGH YARN CO.
United States
About 2 months using the app
October 23, 2025

The app was easy to set up and thankfully did all I needed it to do. The preorder button is there when my inventory goes out and automatically goes away when I restock.

AnOregonCottage
United States
About 1 month using the app
October 20, 2025

The app and support team are absolutely amazing!

We were really impressed by the quick responses and the efficient implementation of the required changes.

We still can’t believe it’s a free app! So if you’re thinking of giving it a try — just do it.

One small note: the app currently offers limited customisation in terms of preorder text placement — it only allows the message to be displayed below the order button.

Also, when adding a new product, the app doesn’t automatically include it in existing preorder campaigns, so you’ll need to add it manually. That said, it’s still very easy to do.

Hopefully, the developers will add these options in the future.

Other than that, the app is near perfect. Did I mention it’s free?!

Honestly, it’s a no-brainer, you won’t lose anything by giving it a try!

Sutherland Performance
New Zealand
12 days using the app
Edited September 27, 2026

This is one of the most useful apps we use.
There are highly customizable settings, useful campaigns and a really helpful staff. We're using both the preorder and back in stock features.

Paws at You
Hungary
11 months using the app
Edited August 27, 2026

So thankful for this app! It's so easy to use, and there's always something new in the works that the creators are working on to make this app even better! I would love a backorder button in the near future, and I am excited for the split fulfillment options coming soon

BiblioWonders
United States
Over 1 year using the app
Edited July 15, 2026

Early days with the app, but so far looks good. I've been able to set up what I wanted with little difficulty and support have been very helpful (and speedy)!

We were particularly interested in pre-orders/deposits, and this app helps us group pre-order products together, making it easier to manage these campaigns.

Update: Been using the app for some time now and have had cause to speak to support a few times. Always a fast and helpful response.

Brushwood Toys
United Kingdom
9 months using the app
October 6, 2025

This is an incredible app! Full featured and works perfectly for my needs. I had been testing multiple preorder apps and this outperforms others that come with a much higher price tag. I really appreciate how easy it is to get setup and had it running in just a few minutes. Preorders are easy to manage and update and have instantly cut down on customer confusion with delivery date expectations.

Steadfast Records
United States
3 days using the app