Reviews (514)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app clearly shows accurate delivery estimates on product pages and at checkout, building trust and reducing “where is my order?” questions. They like the flexible rules by shipping method, country, product, and inventory location, plus countdown timers and multilingual support. Many highlight quick, easy setup, strong customization to match branding, smooth theme integration, and fast, proactive support that handles custom templates and complex setups.
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I fully recommend this app, used it for about 2 years. It is very well integrated with Shopify, it doesn't not have errors or causes errors with other apps. It does not slow the shop. I have only good things to say about it, very useful. A bit pricy :) but it also delivers. Good job.
Thank you so much for your 5-star review! We're thrilled to hear that you've had a great experience with our order delivery date app over the past two years. Your feedback about its seamless integration with Shopify and its reliability means a lot to us. We appreciate your support and understanding regarding the pricing. If you ever have any questions or need further assistance, please feel free to reach out. Good job to you too for running a successful shop!
On the face of it, this looks a nice app, but sadly it doesn't live up to expectations. The setting for the cut-off time simply did not work, no matter what time we entered, and the calculation of working days was equally as bad. For example, we don't ship at the weekends, so we set Sat and Sun as non-working days; we would expect the app to know that we would next ship on Monday for orders placed over the weekend, but here we are on Saturday, and it shows our next despatch day as being Tuesday!
We also found some of the app's features difficult to find, so we contacted support for assistance. Two days later, we still haven't heard from them even though our subscription included 'priority' support.
As a Shopify user, you kinda get used to apps that don't work straight away and have slow support, but usually, you get a free trial period, so if it isn't for you, you can uninstall it without being out of pocket. Beware, there is no such free trial with this app, the developer is taking your money straight away and you won't get it back.
Finally, we are being bombarded with Spam emails about another app from this developer. We never signed up for their marketing emails, so yes, this is Spam.
We apologize for the inconvenience you've experienced. Please reach out to us directly with your concerns, and we'll prioritize resolving the issues you've encountered with the app's functionality and support. We're committed to providing the assistance you need to ensure a better user experience. Additionally, we'll investigate the spam email issue immediately. Your feedback is valuable, and we're dedicated to addressing any misunderstandings or confusion promptly.
we ensure a better experience with our app.
Wir nutzen die App seit mehreren Wochen und sind absolut begeistert. Die Installation war super einfach und die Benutzeroberfläche ist intuitiv gestaltet – selbst für jemanden ohne technische Vorkenntnisse. Besonders beeindruckt hat uns die Flexibilität: Wir konnten die App genau an unser Design und unsere Bedürfnisse anpassen mit Hilfe von dem genialen Support Team :)
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and support. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
If I could give more stars I would.
We contacted the app to look into some custom development, as we have too many products to assign manually and other apps couldn't accommodate.
Sagar promptly replied understanding exactly what we wanted and his team were able to facilitate the updates across multiple stores.
Not only that, but has been quick to reply to any additional work and snags that we have found working on this new functionality.
We look forward to working with them in the future!
Thank you so much for your kind words and the fantastic 5-star review! 🌟
We're thrilled to hear that our team could meet your custom development needs and facilitate updates across multiple stores. Sagar sir and the entire team are committed to providing excellent service, and we're delighted to know that you appreciate our responsiveness.
We're excited about the opportunity to work with you in the future as well !
If there's anything else you need or any further enhancements you'd like, please don't hesitate to reach out. Your satisfaction is our top priority.
Overall, the app is OK. Allows you to fully customise your messaging and also target specific locations, even specific zip codes (important for multi-language stores) and also specific collections/products etc too. After some work, we've got everything set-up and it looks pretty good, and should help with conversion.
A few things to improve which would make things better:-
1. The general UI/UX inside the apps dashboard is really not user friendly. Very clunky and it just doesn't feel polished. Little things such as every word beginning with a capital letter, or icons not having a transparent background meaning it's fiddly when changing background colours of the widget.
2. Preview bar can be quite buggy and the messaging actually on your store can sometimes be different. An example is extra spaces put in places where on the app they dont exist. Frustrating.
3. Would be great if they could support multi-language better. I believe the "Advanced settings" such as showing message on Cart/Checkout/Thank You Page will only show in your store's default language.
Overall - the app is OK - you guys just need to focus on polishing things up, and it would be better.
Thank you for taking the time to share your detailed feedback. We’re glad to hear that you found the customization options and location targeting features useful, and that the app is helping with conversion.
We sincerely appreciate your constructive criticism as well. Your insights into the UI/UX, preview bar functionality, and multi-language support are valuable, and we understand how these aspects can impact your experience. We’re continuously working to improve the app, and your suggestions will be instrumental in guiding these enhancements.
Please know that we're committed to refining the user experience and addressing the issues you've highlighted. If you have any more suggestions or need further assistance, feel free to reach out to us. We’re here to help and would love to ensure the app meets your expectations.
Thank you again for your feedback and for giving us the opportunity to improve!
Best regards,
The SetuBridge Team
Does everything we want and more. After installing the app we were able to display everything we wanted for estimated delivery date. They also improved the app to allow out of stock Estimated Delivery Date when Continue Selling When Out Of Stock is activated which allows us to take orders as the replenishment stock comes in and display an accurate date. On top of that, we wanted Variant Specific control for bulky items that we may dropship and they even custom coded that for a small fee. Overall Very Very happy with the app and we tried several.
Thank you for your fantastic review! We're delighted to hear that our app exceeded your expectations and helped you display estimated delivery dates seamlessly, even for out-of-stock items. We're thrilled to have accommodated your specific needs with variant control. Your satisfaction means the world to us! 😊
Tried a few estimated delivery apps, and this by far is the most user-friendly. Its simplicity is key, with straightforward prompts that don't cause any confusion to customers, with the exact delivery process. Support is also stellar.
We're beaming with joy from your positive feedback! Your review fuels our passion for delivering exceptional service. Thank you for your support, and we're eager to welcome you back.
Great app! Had a small technical issue and support jumped right in a helped me figure it out.
Thank you so much for your kind feedback! 😊
We’re really glad to hear you’re enjoying the app and that our support team was able to quickly step in and help resolve your technical issue 🙌💬
If you ever run into anything else or need assistance, we’re always here to help 🚀
Priyanka really turned out real fast and was very supportive. She understood our requirements and provided the solution.
Thank you so much for your kind feedback! 😊
We’re really glad to hear that Priyanka was able to assist you quickly and supportively 🙌 It’s great to know she understood your requirements well and provided the right solution for you 💬
We’ll definitely share your appreciation with her—it will mean a lot! If you need anything else, we’re always here to help 🚀
Great team! I had some trouble with the setup, but support resolved it very quickly. I would definitely recommend them to anyone.
Thank you so much for your wonderful feedback! 😊
We’re really glad to hear that our team was able to quickly resolve your setup issues 🙌 It means a lot to know you’d recommend us to others 💬
If you ever need any further help or have questions in the future, we’re always here for you 🚀
