Reviews (513)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app clearly shows accurate delivery estimates on product pages and at checkout, building trust and reducing “where is my order?” questions. They like the flexible rules by shipping method, country, product, and inventory location, plus countdown timers and multilingual support. Many highlight quick, easy setup, strong customization to match branding, smooth theme integration, and fast, proactive support that handles custom templates and complex setups.

December 16, 2025

The app is amazing we use it all the time. Their support is also top notch - fast and helpful always.

Подари Радост
Bulgaria
About 1 year using the app
SetuBridge replied December 18, 2025

Thank you so much for your kind words! 😊
We’re thrilled to hear that you use the app regularly and find it helpful—it truly means a lot to our team. Knowing that our support has been fast and useful for you makes our day, as we always aim to provide the best possible experience 💪✨

If you ever need any assistance, have feedback, or want help getting even more out of the app, we’re always just a message away. Thanks again for your continued trust and support! 🙌🚀

December 15, 2025

A few hiccups during install but now working well. Support response is swift and efficient

AV4Home
United Kingdom
23 days using the app
SetuBridge replied December 18, 2025

Thanks so much for your feedback! 😊
We really appreciate you taking the time to share your experience. While we’re sorry to hear there were a few hiccups during the installation, we’re glad everything is now running smoothly 👍

Our team always aims to provide quick and effective support, so it’s great to know that our response met your expectations. If you ever need any help in the future or have suggestions for improvement, we’re just a message away. Thanks again for choosing us — we’re happy to have you onboard! 🚀✨

December 12, 2025

Priyanka was great. She fixed the issue of the widget not displaying on certain products within a collection page within hours. I highly recommend this app and the support team member Priyanka.

LED Lights For Sale : Affordable LED Solutions : Wholesale Prices
Canada
Over 1 year using the app
SetuBridge replied December 18, 2025

Thank you so much for your kind words and for taking the time to share this wonderful feedback! 😊

We’re truly happy to hear that Priyanka was able to quickly identify and fix the widget display issue on your collection page. She’s a valued member of our support team, and your appreciation will definitely make her day! 🚀

It means a lot to us that you’d recommend our app and support team. If you ever need help in the future or have any questions at all, we’re always just a message away. Thanks again for your trust and support — we really appreciate it! 🙌✨

December 11, 2025

Seriously an awesome app! Their support just chimes right in to help too and will set it up exactly how you want it! They are awesome!

Chaotic Comforts Co
United States
About 2 hours using the app
SetuBridge replied December 18, 2025

Thank you so much for the wonderful feedback! 😊
We’re truly thrilled to hear that you’re enjoying the app and that our support team was able to jump in and get everything set up exactly the way you wanted 🙌

Providing quick, friendly, and hands-on support is something we really care about, so your kind words genuinely mean a lot to our entire team. If you ever need any help in the future or have ideas on how we can make the app even better, we’re always just a message away 🚀

Thanks again for your support—it really keeps us motivated! 💙

Edited May 22, 2026

ETA app som vi bruger i Shopify virker virkelig godt og support er helt uovertruffen.

Højvande
Denmark
Over 1 year using the app
Edited December 24, 2025

Jay and team provided fantastic support over the holiday period. We are huge fans of this app

XS Network Tech
Australia
About 2 months using the app
SetuBridge replied December 18, 2025

Thank you so much for your wonderful feedback! 😊

We’re thrilled to hear that the ETA app has been such a valuable addition to your store and that it’s helping you keep your customers informed and confident about their orders. Making things simple, clear, and reliable for both merchants and customers is exactly what we aim for, so it truly means a lot to hear this 🙌

We’re also really glad you’ve had a great experience with our support team. We’re always here to help and make sure everything runs smoothly for you.

Thanks again for taking the time to share your experience — we really appreciate your support and look forward to continuing to work with you! 🚀✨

November 18, 2025

Jay is the best! He helped me make this tool perfect on my website, helping me customize it to exactly what I was looking for. This is sure to help our sales!

ThePhoneCasePlace.com
United States
About 4 years using the app
SetuBridge replied November 27, 2025

Thank you so much for the amazing feedback! 😊
We’re really glad to hear that Jay was able to help you customize the tool exactly the way you wanted. Our team always loves going the extra mile, and it’s great to know the setup is already making a positive impact on your website.

If you ever need more tweaks, ideas, or support as you grow, we’re always here to help! 🚀
Thanks again for choosing us! 🙌

November 7, 2025

Love this app! Implementation was easy and customer support has been very helpful! Thank you!

Khalayi Design Gift Shop
Kenya
About 4 hours using the app
SetuBridge replied November 11, 2025

Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear that you found the app easy to implement and that our support team could help you out. Your appreciation truly motivates us to keep improving and delivering the best experience possible. If you ever need any assistance or have suggestions, we’re always here for you! 🙌💙

November 6, 2025

Fantastic service! Jay was super efficient - fixed an issue with broken links within 1 hour of notifying them. Really appreciate the quick response and great support. Highly recommend!

TotsCove
New Zealand
11 months using the app
SetuBridge replied November 11, 2025

Thank you so much for your kind words and recommendation! 😊 We're thrilled to hear that Jay was able to quickly resolve the issue and get everything running smoothly for you. Our team always aims to provide fast and reliable support, so it’s great to know we hit the mark. If you ever need help again, we’re just a message away — happy to assist anytime! 🚀💬

November 6, 2025

The team was extremely communicative and helpful in bringing our branded look and feel to the app and modules we used. They asked great questions, provided awesome guidance and helped us until we were satisfied with the output.

Thanks so much for your hardwork and thought partnership!

LookOurWay
United States
About 1 month using the app
SetuBridge replied November 11, 2025

Wow, thank you so much for taking the time to share such amazing feedback! 💬 We’re truly thrilled to hear that our team was able to bring your brand’s look and feel to life exactly how you envisioned it. Our goal is always to collaborate closely, ask the right questions, and make sure you feel confident and happy with the final result — so it’s great to know that effort came through.

We really appreciate your kind words and trust in us 🙏. It’s been a pleasure working with you, and we’re always here if you need any tweaks, updates, or new ideas down the road. 💪✨