Reviews (513)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app clearly shows accurate delivery estimates on product pages and at checkout, building trust and reducing “where is my order?” questions. They like the flexible rules by shipping method, country, product, and inventory location, plus countdown timers and multilingual support. Many highlight quick, easy setup, strong customization to match branding, smooth theme integration, and fast, proactive support that handles custom templates and complex setups.

Edited May 7, 2026

I had some issue about setting up ZIP codes in the app, and the *SetuBridge team* was extremely helpful! resolving ZIP code–based delivery.
Their support was quick, patient, and very professional. Highly recommended for anyone looking to manage accurate delivery dates and times!

AL-HADAYA
India
6 months using the app
SetuBridge replied November 11, 2025

Wow, thank you so much for sharing such a wonderful review! 💙 We’re really glad to hear that our team could help clear up your ZIP code setup confusion and walk you through the ETA Delivery Date app features. It’s great to know that everything — from ZIP code–based delivery to warehouse and collection-wise ETA — is now working smoothly for your store.

We always aim to provide quick, patient, and professional support, so your kind words truly mean a lot to us 🙏. Thanks again for choosing SetuBridge — we’re thrilled to have you in our merchant family! 🚀

Wishing you continued success and seamless deliveries ahead! 🚚✨

October 31, 2025

great app and fantastic customer service. Jay helpd configure everything and edit to my requirements

Atoms to Astronauts
United Kingdom
About 1 hour using the app
SetuBridge replied November 11, 2025

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you loved the app and our support. It was a real pleasure helping you set things up and making sure everything matched your needs perfectly. If you ever need any tweaks or have new ideas, don’t hesitate to reach out — we’re always here to help! 💪😊

October 30, 2025

High quality support, fast response.

Detoxiva
United States
26 days using the app
SetuBridge replied November 11, 2025

Thank you so much for your kind words! 😊 We truly appreciate you taking the time to share your experience. Our team always strives to deliver quick responses and top-quality support, so it’s amazing to hear that you noticed! 💪 If you ever need any help again, we’re just a message away — happy to assist anytime. 🚀

October 10, 2025

This app works great for us and when we had an issue, their support team worked to fix it quick!

Known
United States
3 months using the app
SetuBridge replied November 11, 2025

Thank you so much for your kind words and for taking the time to share your experience! 😊 We’re thrilled to hear that the app has been working well for you and that our support team could assist quickly when you needed help. Your feedback truly motivates us to keep improving and providing the best possible experience for all our users. 🚀 Thanks again for being part of our journey! 💛

September 24, 2025

Really fantastic and quick support from Jay

Salkan
United Kingdom
About 2 months using the app
SetuBridge replied September 30, 2025

Thank you so much for your kind words and for highlighting Jay’s support 🌟. We’re delighted to hear that you had such a fantastic and quick experience — delivering timely and reliable assistance is something we truly value, and it’s wonderful to know Jay could provide that for you.

Your feedback motivates our team to continue going above and beyond to make sure everything runs smoothly for you ✅. We’re always here whenever you need guidance, adjustments, or even just a quick question answered.

Thanks again for taking the time to share your experience — we really appreciate your trust in us 🙏. We look forward to supporting you every step of the way! 🚀✨

September 24, 2025

The customer service is really great. They helped me set the app up in my store and were very helpful!

HeartlandHatters
United States
About 1 hour using the app
SetuBridge replied September 30, 2025

Thank you so much for your kind words and for taking the time to share your experience with us! 🌟 We’re truly delighted to hear that our support team could help you set up the app smoothly in your store. Providing quick, clear, and reliable assistance is something we take great pride in, and it’s wonderful to know that it made a positive difference for you. 💼✨

We’re always here to ensure you get the most out of the app and to make your journey as seamless as possible. If you ever have more questions, need further guidance, or simply want to explore additional features, don’t hesitate to reach out — we’ll be more than happy to help. 🙌

Your feedback motivates us to keep improving and delivering the best possible experience for every merchant. Thank you again for your trust and support! 💙

September 23, 2025

There support team very Prompt

SurtiSilk
India
39 minutes using the app
SetuBridge replied September 30, 2025

Thank you so much for your kind words! 🌟 We’re delighted to hear that you found our support team prompt and responsive. Providing quick and reliable assistance is one of our top priorities, and it’s wonderful to know that our efforts made a positive difference in your experience.

Your feedback truly motivates us to continue improving and delivering the best service possible. If you ever need further help, have questions, or want to explore more features, please don’t hesitate to reach out — we’re always here to support you. 💡💬

We greatly appreciate your trust in our app and look forward to being part of your journey. 🚀✨

September 17, 2025

App provides a nice clean customizable tab for delivery. I had an issue with some of my ETA rules and customer services was very helpful and fast to resolve it.

Blue Luxe Living
United States
4 months using the app
SetuBridge replied September 30, 2025

Thank you so much for taking the time to share your experience 🌟. We’re delighted to hear that you find the app clean, customizable, and useful for managing delivery tabs. It’s also wonderful to know that our support team was able to assist you quickly and resolve your ETA rules issue 🙌.

We always strive to provide not only a reliable and flexible app but also responsive and effective customer service whenever our users need us. Your feedback motivates us to keep improving and delivering even better solutions 🚀.

We truly appreciate your trust and support, and we’re here anytime you need further assistance. Thank you again for choosing our app 💙.

September 16, 2025

Good experience with this app and have reported quickly if we need support.

Barbury Hill
United Kingdom
Over 3 years using the app
SetuBridge replied September 30, 2025

Thank you so much for sharing your positive experience with our app! 🌟 We’re delighted to hear that you find it reliable and that our support team has been quick to respond whenever you’ve needed assistance. Providing fast and helpful support is something we take pride in, and it’s wonderful to know that it has made a difference for you. 🙌

Your feedback motivates us to keep improving and adding more features to make the app even more useful for your business. If you ever have suggestions or new requirements, please don’t hesitate to reach out—we’re always here to listen and help. 💡✨

We truly appreciate your trust and support. Thanks again for being part of our journey! 🚀😊

September 12, 2025

"Excellent app – works extremely well! I had a small issue and reached out to customer service, and they responded super fast. The support was friendly and very helpful. I’m really impressed with both the app and the team behind it."

Educational Equipment Supplies
United Kingdom
Over 2 years using the app
SetuBridge replied September 15, 2025

Thank you so much for your kind words! 🌟 We’re delighted to hear the app is working well for you and that our support team could assist promptly. Your feedback truly motivates us to keep delivering the best experience possible. 🚀💙