Reviews (513)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app clearly shows accurate delivery estimates on product pages and at checkout, building trust and reducing “where is my order?” questions. They like the flexible rules by shipping method, country, product, and inventory location, plus countdown timers and multilingual support. Many highlight quick, easy setup, strong customization to match branding, smooth theme integration, and fast, proactive support that handles custom templates and complex setups.

January 21, 2025

Significantly higher prices for Shopify Plus stores and it doesn't advertise this anywhere. Very misleading.

Tennis HQ
United Kingdom
27 minutes using the app
SetuBridge replied January 23, 2025

We regret pricing didn't fit your business. Our pricing is thoughtfully designed to cater to businesses of all sizes, offering competitive rates and value. Shopify Plus plans are slightly higher due to the advanced features and support needed for larger-scale operations. Most of our existing shopify plus customers are finding a great value through app functionality by solving unique buying psychology problem. We are happy to assist if you interested in give it one more try. Our exclusive animated ETA widgets has played well in increasing shopping experience for many enterprise brands

Also, We prioritise transparency by displaying all pricing options clearly upon app activation, ensuring merchants can make informed decisions.

January 8, 2025

Amazing customer service support! Super quick to reply and very engaging and helpful. Easy app to use!

The802Gypsy
United States
4 months using the app
SetuBridge replied January 9, 2025

Thank you so much for your amazing review! 🌟 We're thrilled to hear that you found our customer service quick, engaging, and helpful. It's wonderful to know that you're enjoying the app and finding it easy to use. We're here to assist you anytime—feel free to reach out if you need anything! 😊

January 3, 2025

great support, wrote some new code to make it work with my custom theme.
Thanks

Big On Building
United Kingdom
About 23 hours using the app
SetuBridge replied January 6, 2025

Thank you for your amazing review! 🌟 We're delighted to hear that our support team could help by writing custom code to make the app work seamlessly with your theme. Your satisfaction is our top priority, and we're always here to assist with any customizations or support you may need. 😊

December 9, 2024

This is very good app to give confidence to customers. I am happy with the kind support provided by Jay to setup the App. Thanks team for good work.

Minskinn
India
2 days using the app
SetuBridge replied December 12, 2024

Thank you so much for your 5-star review! 😊 We’re thrilled to hear that the app is helping to build customer confidence. Jay will be delighted to know his support made a difference. Our team is always here to assist you. Thanks again for your kind words and support! 🙌

December 3, 2024

I had an amazing experience with this delivery app! The customer support team was friendly and quick to resolve my query. Highly recommended!

The Best Gift Ever :)
United States
About 3 years using the app
SetuBridge replied December 10, 2024

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had an amazing experience with our app. Our team works hard to provide great support, and we're glad to know that it made a difference for you. Your recommendation means a lot to us! If you need any further assistance, don’t hesitate to reach out. Thank you again!

November 29, 2024

Good Support! They help us in fast time to make the necessary modifications and everything is working good.

Pandera
Romania
3 days using the app
SetuBridge replied December 4, 2024

Thank you for the wonderful review! 🌟 We're so glad we could assist you quickly and get everything working perfectly. If you need any further help or have more modifications in mind, don't hesitate to reach out. We're always here for you! 😊

November 26, 2024

Great app, does exactly what it needs to do and support is super fast and helpful.

Vinny & Charles
Australia
2 months using the app
SetuBridge replied November 27, 2024

Thank you for the wonderful 5-star review! 🌟 We're delighted to hear that the app is meeting your needs and that our support team could assist you quickly.

If you ever need help or have suggestions, feel free to reach out—we’re always here to assist! 😊

November 25, 2024

5 stars is not enough to rate this app and the top quality service that comes with having it. If ever we need to make a change or implement a new feature, the guys and girls at EDD always do their best to help. 100% recommend this app.

Moto Central
United Kingdom
2 months using the app
SetuBridge replied November 26, 2024

Thank you so much for your kind words and the amazing 5-star review! 🌟 We're thrilled to hear that you're happy with both the app and our support. It's our goal to always go the extra mile for our customers, and we're so glad to know it makes a difference. Your recommendation means a lot to us! If you ever need anything, don’t hesitate to reach out—we're always here to help! 😊

October 29, 2024

Excellent Support: "I recently encountered an issue with my theme, and the support team was incredibly helpful. They responded promptly, were patient, and guided me through the solution. Highly recommend!"

GFASHION
India
Over 1 year using the app
SetuBridge replied November 8, 2024

Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear that our support team could assist you with your theme issue. Your recommendation means a lot to us, and we're here anytime you need further help. Thanks again for choosing us!

October 22, 2024

The support tried their best to solve my issues and patiently providing solutions until it is fixed.

The Future Rocks | Hong Kong
Hong Kong SAR
About 1 month using the app
SetuBridge replied October 23, 2024

Thank you so much for your review! We're glad to hear that our support team was able to assist you and provide the solutions you needed. If there's anything else we can help with to make your experience even better, feel free to reach out! We're always here to help.