Reviews (513)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app clearly shows accurate delivery estimates on product pages and at checkout, building trust and reducing “where is my order?” questions. They like the flexible rules by shipping method, country, product, and inventory location, plus countdown timers and multilingual support. Many highlight quick, easy setup, strong customization to match branding, smooth theme integration, and fast, proactive support that handles custom templates and complex setups.

September 5, 2022

These people are GENIUS. Giving 5 stars is not enough. I wish I could give it more stars. They did each and every customization I asked for. Their customer service goes above and beyond my expectation.

Hatke Bride
Canada
10 days using the app
May 18, 2022

This is one of the better apps I've used on Shopify. The dev team is extremely helpful and went out of their way to help me edit my store for over an hour to get the app just how I wanted it. Highly recommend!

Oak & Rove
United States
About 20 hours using the app
SetuBridge replied June 3, 2022

Thank you so much for your kind words :) Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response.

June 23, 2021

A fantastic app, easy to use, and its support is amazing, they do all they can to help. Installed and running in 2 minutes. You can even change the delivery message per country and products. Highly recommended *****

The Fashion Gift Shop
United Kingdom
10 days using the app
November 30, 2020

A simple app that does the job it promises with a wonderful development team that is willing to help with customizations that make it do what it doesn't out of the box, if required. Thanks for the top notch service!

Plantables
India
19 days using the app
April 21, 2021

Easy way to give customers an idea of lead times. A number of my products are made to order so conveying an actual shipping date was a challenge. This app shows the lead times I define clearly visible on each product page.

LISA ROBIN
United States
6 months using the app
July 11, 2022

I just started using this app for my Online store swimmzzshop.com. I have gotten sales because of this app. Customer service is excellent and super fast. They worked with me until I'm happy with the results. I highly recommend to everyone.

Swimzz
United States
12 days using the app
SetuBridge replied June 24, 2023

We're so glad to hear that you had a great experience with us. Thank you for taking the time to share your positive feedback. We can't wait to exceed your expectations again in the future.

July 27, 2022

The app is very helpful to show out estimated delivery dates that update day by day. Had a few problems with load time and formatting across general and specific messages but got in touch with their live chat and they had it sorted there and then. Also added in formatting requests. Lovely and helpful, thank you.

Naturewall
United Kingdom
About 1 year using the app
Edited December 19, 2020

I've just been using the app for a few days, but I think it's a great way to show customers when to expect their orders, and push them a bit to hurry up and order soon. Customer service is super friendly and helpful. I had to contact them to help me change the language, and they were very nice and helped me fix it. They also told me that they will add a countdown so customers get the feeling thst they should order soon.

The Yellow Clip
Mexico
4 days using the app
September 13, 2020

I was looking for a simple App that informed my customers as to when they would receive their package if they ordered. I found this order deliver estimation app that would suit my needs. If my customer liked a product, on the same page, I am able to inform my customers, when the shipment will be delivered.
The customer service has been outstanding, I see that they have added more features from the time I started using them. I would recommend this app & the company if you are looking for an order delivery estimation feature.

PoetryDesigns
Australia
14 days using the app
SetuBridge replied September 30, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. :)

May 11, 2023

All apps in Shopify can be a pain most times. Although they normally do what you need them to do, there is always a handoff. Element might not sit right on the page, fonts wrong, doesn't update, crashes. These are issues we all have to deal with. This is why it's super important to use an app developer that makes themselves readily available to always help fix these little issues and bugs. And that is something i found with this app. developers were always responsive to any problems i had through a very quick and helpful WhatsApp group. No emails, no waiting days and days for answers. Very happy with the level of support offered.

Kaiser
United Kingdom
4 months using the app
SetuBridge replied May 17, 2023

I wanted to take a moment to express my gratitude for your kind words and positive review. Your feedback means a lot to me, and I'm thrilled to hear that you had a great experience with the product.

It's always wonderful to receive positive feedback, and it motivates me to continue delivering excellent service to all our customers. Your review helps other potential customers feel confident in choosing us, and it's truly appreciated.