Reviews (845)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy and fast to install, with a simple, intuitive interface that “just works.” It’s widely used to meet EU/GDPR cookie requirements across multiple stores and themes, with simple but effective customization to match branding. Merchants note minimal performance impact and consistently praise the fast, friendly live chat support. Many appreciate that it’s free and say they highly recommend it.

September 29, 2017

It was really simple and intuitive. Great product!

Fitvinewine
United States
About 1 hour using the app
April 11, 2018

One hour, still installing app to 66%....
After full installation, if ever, shall leave true opinion if it works.

Geronimo Online Shop
Bulgaria
About 1 hour using the app
October 1, 2021

I had a small synch issue with the app and the team fixed it within 15 min for my site! Great support, no complaints.

Casambu
France
3 months using the app
Nova Apps replied October 1, 2021

Thank you so much for the 5-star review, Casambu! We're always here and happy to help! 🙂 Best regards, Kevin

February 24, 2020

This is a great app, simple in installing and really easy going in use. One of the most useful "tiny apps" needed in the EU.

Ohmycard.es
Spain
10 months using the app
February 16, 2018

well I dont know if it is working because that bar is showing at 60% and when I emailed support they said because its free app they cannot help me?

Musotica
United States
18 days using the app
Edited January 18, 2019

FANTASTIC APP ITS FREE REALLY WORTH WHILE VERY HAPPY ITS HELPS IN EVERY WAY THANK YOU SO MUCH REALLY APPRECIATE IT

GREAT

OZZIE BRAND ELECTRONICS
United Kingdom
7 minutes using the app
October 10, 2018

This app worked well until a day ago when their API expired, causing our store to crash. We lost revenue, and our Facebook Pixel is now kinda messed up as well. This was something that should not have been overlooked by the app developers - it cost affected stores thousands or more in damages!

Bare
Singapore
4 months using the app
July 24, 2019

Company refuses to provide support. I have checked the option "Show banner just for EU countries" but we are still seeing the banner in the US on multiple computers and devices. That option is clearly not working.

Response I got requesting support - "with over 100,000 users of our free apps we can only provide help documentation support"

So app doesn't work as advertised and company refuses to provide support. Would give zero stars if I could.

2BigFeet
United States
About 1 month using the app
May 29, 2018

On desktop browsers, the bar does not disappear when you click to dismiss it. On mobile it works fine.

I would have given it three stars since it works on mobile, but the complete lack of customer support bumps this down to one star. Furthermore, this issue is not addressed in any of their documentation.

If you have a problem with this app, you're completely on your own. I contacted the app developer and received the following auto-response:

"Hi there,

Thanks for the email!

Unfortunately this is an auto-reply as the app only comes with help site support :(

As a business yourselves, I hope you understand that with over 100,000 users of our free apps we can only provide email support for paid customers.

Please check out our Help Center for answers to our most frequently asked questions.

Thanks again,

The Booster Apps Team"

Oh Plesiosaur
United States
4 days using the app
Edited May 25, 2018

PLEASE READ ALL MY COMMENTS AS I HAVE UPDATED A FEW TIMES:

The first post - So far not impressed - I can't get it to download. Stopped at 33% then I reloaded and it stopped at 66%. Frustrating because the other comments looked good. If you can help me progress, I'd be happy to change my rating!

OK - we went from 1 star to 3 because it appears to be loaded, but still not working properly....still working on this!

UPDATE!!!! - updated my rating to 5!! Number one, within minutes of putting a low rating, I received an email from the app developer looking to help me solve my problem!

Major awesomeness! He explained what I needed to do to fix the issue - which there actually wasn't one at all, I just wasn't seeing the upload progress bar complete (and still am not) on my app page on Shopify.

Anyway, I only want the banner to run for EU customers, so I had to disable the EU customer only and then open my browser to assure it works, then put the banner back on for EU customers only. - Since I wasn't opening a browser from the EU, I couldn't see that it was actually working. All is good now. If you're in the EU, here's my website to see: www.Wellness-Warrior.org

Thanks for solving my issue! Totally a 5-star rating now! Great customer service.

Wellness Warrior Herbal Medicines Essential Oils
United States
About 24 hours using the app