Reviews (845)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy and fast to install, with a simple, intuitive interface that “just works.” It’s widely used to meet EU/GDPR cookie requirements across multiple stores and themes, with simple but effective customization to match branding. Merchants note minimal performance impact and consistently praise the fast, friendly live chat support. Many appreciate that it’s free and say they highly recommend it.

April 18, 2018

Doesn't work for me i'm being forwarded to a blank page. You get an automated email saying they don't respond to this support you have to contact them through the app, the app forwards you here for support!

Lady Days Cloth Pads
United Kingdom
About 15 hours using the app
May 28, 2020

Works perfectly on the mobile but the button 'got it' isn't selectable when using a PC or a Mac.
As it's a free app, the reply I received was that no help could be provided.

Evonasa
United Kingdom
11 days using the app
March 10, 2024

*STOP* Don't waste your time. This app is free, but is NOT Google GCM V2 compliant. So using it doesx not help you ANYTHING here in the EU.

If you need a GDPR cookie consent tool - this is the one to skip and not consider sinceit's useless.
Best regards, Agnes

Glückskind
Germany
6 days using the app
Nova Apps replied March 12, 2024

Hi there,

I've read your recent feedback about our app, and I'm truly sorry for any inconvenience you may have faced.

However, it seems that there might be a misunderstanding regarding our app's compliance with Google Consent Mode (GCM V2) based on your previous interaction with our chat support. I want to clarify that our app is indeed compliant with Google Consent Mode (GCM V2). However, we were simply trying to explain that it's important to note that using our app alone does not automatically ensure full compliance with GDPR as there certain guidelines that you need to follow and fulfill on your own such as having the right settings in Shopify and crafting/displaying your own privacy and GDPR policy pages.

I have sent you an email discussing this in further detail. So, please feel free to discuss this further with us as we're more than happy to help.

We hope to hear back from you soon.

Cheers,
Lester

February 3, 2024

Manchmal kleine Bugs bei der Anzeige auf der Website, aber läuft größtenteils ohne Probleme. Support hilft super schnell.

Lukas Lißewski
Germany
About 1 year using the app
Nova Apps replied February 5, 2024

Vielen Dank für Ihr Feedback! Wir sind an diesen Fehlern interessiert, aber es freut uns zu hören, dass unser Support-Team schnell weiterhilft. Ihr Feedback hilft uns, uns zu verbessern!
- Kevin & Nova Apps-Team

February 27, 2024

very good

Bohotusk
United Kingdom
Over 4 years using the app
Nova Apps replied February 28, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Nova Apps Team

February 20, 2024

The customer service can solve my problem on time. It can improve my work!

Air Wheel Factory
Hong Kong SAR
42 minutes using the app
Nova Apps replied February 22, 2024

Thrilled we could solve your problem on time and improve your work! Thanks for sharing your experience. We're always here to help! 😊
- Kevin & Nova Apps Team

February 8, 2024

Nice app, nice support.

Bagllet
Ukraine
About 2 hours using the app
Nova Apps replied February 9, 2024

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Nova Apps Team

October 29, 2025

Thank you very much for prompt response in resolving my issue. It is working effectively.

ChillCarve EU
Hong Kong SAR
About 21 hours using the app
Nova Apps replied November 18, 2025

Thank you so much! 😊 We're thrilled we resolved it promptly and everything's working perfectly now. Your kind words mean the world—always here for you!
- Kevin & Nova Apps Team

October 19, 2025

I had a problem after I switched to another Theme. But the support (Izzy) helped me in 2 minutes. Great App, great Support. I love it.

Baylemi
Germany
6 months using the app
Nova Apps replied October 20, 2025

Thank you for the glowing review! 😊 We're thrilled our support team resolved your theme switch issue in just 2 minutes. So glad you love the app—we’re here for you anytime!
- Kevin & Nova Apps Team

June 18, 2025

Awesome customer support with Jon and simple app! They solved my problem in minutes. Approved :)

ITALIANRP ITALY
Italy
18 minutes using the app
Nova Apps replied June 19, 2025

Thanks for the awesome review! 😄 So glad our support team solved your issue in minutes and that you’re loving the simple app. We’re here for you anytime! Approved! 🙌
- Kevin & Nova Apps Team