Consentik GPDR Cookie Banner

Consentik GPDR Cookie Banner

Reviews (304)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to install and configure, even without GDPR expertise. Support is frequently praised as fast, hands-on, and proactive, often fixing issues and adding requested features within hours. Merchants like the highly customizable, professional cookie banner, support for custom scripts and Google Consent Mode, and reliable performance without slowing sites. The free plan is seen as generous, with paid plans considered affordable and good value.

March 7, 2026

I’ve had a very poor experience with this app. The cookie banner previously stopped working on my store for over two weeks without me being aware, leaving my site effectively operating without proper GDPR consent in key markets and breaking conversion attribution for my ads.

Support eventually acknowledged the issue after I had to compile extensive evidence myself. I was told I would receive refunds and lifetime free access, yet I later discovered I had still been charged for months afterwards.

Most recently, the banner has stopped showing again and appears to be marking all visitors as declined, which completely breaks conversion tracking.

For an app that is supposed to handle compliance and consent management, reliability is absolutely critical. Unfortunately my experience has been the opposite.

RedLight Innovation
United Kingdom
About 1 year using the app
Consentik replied March 8, 2026

Hi there,

This is Kaylee, Customer Support Leader at Consentik. I’m very sorry for the experience you’ve had and that our app did not meet your expectations in such an important area like consent and tracking reliability.

We completely understand your concerns and take your feedback seriously, especially regarding both the technical issues and the confusion around billing. Our team has now reviewed your case internally and processed the refunds on our side

We know that, for a consent and compliance app, stability and accurate attribution are critical, and we’re sorry that your experience has been the opposite. We truly appreciate you taking the time to share this as it helps us identify where we must improve both our product and our internal processes.

If you would ever be open to it in the future, we would be grateful for another chance to work with you and ensure your consent, tracking, and billing setup are handled correctly from the start. In any case, we genuinely wish you all the best with your store and campaigns moving forward.

Best regards,
Kaylee from Consentik Team

September 28, 2025

I haven’t been using the app for long, but so far it provides good value for the price. Support is very responsive, and I like that it allows control over even the smallest settings.

מלמד מוטור ספורט - ספארקו ישראל
Israel
About 3 hours using the app
Consentik replied September 29, 2025

Thank you for sharing your feedback! 🌟 We’re glad to hear you’re finding value in the app and enjoying the level of control it offers. Responsive support is something we strive for, so it’s great to know you’ve had a positive experience so far. If you ever have questions or need assistance, we’re here to help! 😊

July 18, 2025

Consentik provides comprehensive GDPR/CCPA compliance tools with professional customization options. I had a complex situation requiring custom script integration for a third-party tracking tool, and their support team was incredibly professional and timely throughout the entire process.

Their team guided me step-by-step through the setup, providing clear instructions and prompt responses to all questions. Even when dealing with technical integration challenges, they remained patient and thorough.

I highly recommended for any business that needs proper cookie consent management with excellent customer support.

Tracey Truck Parts
United States
1 day using the app
Consentik replied August 26, 2025

Thank you for sharing your detailed and thoughtful feedback! 🌟

We're delighted to hear that Consentik's GDPR/CCPA compliance tools and customization options met your needs, especially for such a complex integration. Our team takes pride in providing professional, patient, and thorough support, and it's wonderful to know that their efforts made a difference for you.

Your recommendation means a lot, and we greatly appreciate your trust in us for your cookie consent management needs. If you ever require further assistance, we’re always here to help! 😊🙌

June 24, 2025

Perfect GDPR Compliance Solution – Easy and Customizable!

I’ve been using the Consentik GDPR Cookies Banner on my Shopify store, and I’m extremely happy with it. The setup was straightforward, and it took only a few minutes to get everything working. The banner looks clean, professional, and doesn’t disrupt the user experience—plus, it’s fully customizable to match my brand’s style.

aaapresets
United States
About 18 hours using the app
Consentik replied June 25, 2025

Thank you so much for your fantastic review! 🌟
We’re thrilled to hear that Consentik GDPR Cookies Banner app has been the perfect solution for your store’s compliance needs! 🍪✅

It’s great to know the setup was quick, the design fits your branding, and the banner integrates smoothly without disrupting your user experience — exactly what we aim for! 🙌💙

If you ever need further assistance or have questions, we're always here to help. Thanks again for choosing Consentik! 🚀😊

March 23, 2025

A cookie banner is a must when targeting the European market, and this handy little app solved the problem perfectly. The customer support guided me step by step through the setup until it was fully functional. The banner's design also blends seamlessly with the theme.

PiSugar Kitchen
China
About 2 months using the app
Consentik replied March 25, 2025

Thank you for your fantastic review! 😊 We're thrilled that Consentik GDPR Cookie Consent helped you meet EU requirements seamlessly! 🚀 Our support team is always happy to guide you step by step. Plus, we love that the banner design fits perfectly with your theme! 🎨👌 If you ever need anything else, we're here to help. Stay compliant and happy selling! 🍪🔒🎉

November 25, 2024

Easy to set up, not missing any of the features we needed and their support has been very helpful in reviewing that we are properly set up and compliant

Fuse Lenses
United States
3 days using the app
Consentik replied November 26, 2024

Thank you for your fantastic review! 🌟 We’re glad the setup was easy and that our features met all your needs. 👍 Our support team is always here to help ensure you’re properly set up and compliant. 🙌

November 7, 2024

Help and contact were provided quickly, we managed to install the application and connect all systems within a few minutes. Additionally, the assistants helped make sure that the tracking works properly and events are sent properly by auditing the entire website.

VÖGLER Oficjalny Dystrybutor
Poland
About 1 hour using the app
Consentik replied November 11, 2024

Thank you for your wonderful feedback! 😊 We're thrilled to hear that the Consentik GDPR Cookie Consent app was easy to install and set up with quick assistance. 🌟 It's great that our team ensured everything was working perfectly, including auditing your website to verify tracking and events. If you need any further help, we're always here to assist you! 👍

August 25, 2024

I recentlty implemented the Consentik GDPR Cookies Banner on my website, and I couldnt be happier with my choice! As someone who isn't very tech-savvy, I was initially overwhelmed by the idea of managing cookies and ensuring compliance with GDPR regulations. However, the Consentik team made the entire process incredibly smooth and stress-free.
From the moment I reached out for assistance, their support team was absolutely outstanding. Thank you, Consentik, for making compliance easy and accessible.

Exclusive Home Decor
Germany
About 8 hours using the app
Consentik replied August 27, 2024

Thank you so much for your wonderful review! 🌟 We're delighted to hear that implementing the Consentik GDPR Cookies Banner was a smooth and stress-free experience for you. It's great to know that our support team made the process easy and accessible. If you have any more questions or need further assistance, we're here to help! 😊👏

August 23, 2024

Perfect. Came from another paid app which was good, but paid. Went to this one and it has everything needed incl. GCM v2 support, which is great!

Customer service is top notch and are very helpful and patient. Would definitely recommend!

Roderick Sebastiaan
Netherlands
About 1 hour using the app
Consentik replied August 27, 2024

Thank you for the fantastic review! 🌟 We're thrilled to hear that you found the Consentik GDPR Cookies Banner app to have everything you need, including GCM v2 support, and that our customer service was top-notch. We truly appreciate your recommendation and are always here if you need further assistance! 😊👍

Edited May 14, 2026

Update – May 14, 2026

After trying a few other cookie banner apps, I came back to Consentik GDPR Cookie Banner. It’s incredibly easy to set up and use, and I have to say the entire team and customer support are amazing.

Original Review – August 9, 2024

Consentik is a great app with even better customer service! Tyler helped me set up my GDPR compliance very quickly. Thank you!

Bull Terrier World
United States
About 1 year using the app
Consentik replied August 13, 2024

🌟 Thank you for the great review! We're thrilled to hear that Consentik is meeting your needs and that Tyler provided quick and effective help with your GDPR compliance. 😊 If you need any more assistance or have further questions, we’re here to support you. Thanks again!