Evey Events & Tickets

I have had this app for a year and our site is selling tickets online. The app has suited our purpose with delivering tickets and reporting. The only problem is when you need support from evey event it takes weeks until they respond. When your selling tickets you need a quick response. When I first purchased the app they were very quick to respond. It would be nice if there were other apps like this on Shopify so there was a bit of competition.

Good, but missing features that would make it great. Evey has definitely reached a minimum viable product, but sluggish support with a lot of "No, we will take the into consideration..." makes me wish they weren't the only company doing this on Shopify. Maybe some competition would allow this to be a truly dynamic Events plugin. Importing CSV functionality is pretty bare bones. Would be nice if you could download a template spreadsheet fill in the columns (including custom fields) and import. The supplied custom field functionality for the cart page was a nice addition, but doesn't go far enough by also including this custom field functionality to the manual attendee option. If you take registrations offline and need to collect more attendee information than Name/Email/Variation Type, you are at a loss for a solution. Also the check-in portion of the app seems to serve little or no additional purpose other than gauging attendance. You cannot add info to the guest at checkin, which would be a huge addition here, although I understand that might be an edge case scenario. With a lot of manual work this plugin will temporarily work for our Race Event Services, but with over 5 events going at any given time $100/month seems like a fairly steep price to pay for a product that doesn't fully streamline my attendee processing.

I managed two stores. the first few events we ran worked fine. The setup was painless.
However, one event keeps every day drops the number of tickets available, to match the number that have been sold. So the store shows it sold out.
Problems come up with every app -- however the response from the developers has been abismal. To my initial cry for help I got a single response and they fixed the problem for the wrong event (which didn't have the problem at all) and then, I accidentally discovered -- in the wrong store.

by accident I discovered I have two events that i did not create in the wrong store that I can't delete.

Wierd things can happen with all sorts of apps. Responsive service is what makes the difference. After my events are done, i'll be looking for alternatives to Evey.

We have been using this ticketing system for several years.
To clarify, this is not a false claim — we are providing our website for verification.
Our site, Jnbglobal.net, is integrated with Shopify and actively used for ticket sales.
However, this issue does not occur occasionally — it happens every single time when a large volume of orders comes in on ticket opening day.
When mass orders occur, tickets are often not properly delivered to customers, and bulk ticket dispatch does not function as expected.
As a result, we receive an overwhelming number of complaint emails, to the point where normal operations become paralyzed.
If this system error is not improved, it will inevitably lead to a loss of trust in the ticketing platform.
While we can understand this happening once or twice, this situation repeats every time, causing significant operational difficulty.
Additionally, when customers purchase multiple tickets and transfer one to a friend, the queue or ticket number changes, which generates further complaints.
This also requires immediate improvement.
Transferred tickets should retain their original numbers.
Please modify the system so that original ticket numbers remain unchanged after transfer.
We strongly urge you to address these issues promptly to prevent further disruption and damage to platform credibility.

Ich war sehr zufrieden. Der Service war durchgehend zuverlässig und sehr professionell. Gerade bei technischen Themen oder bei der Nutzung der App wurde mir alles verständlich erklärt und lösungsorientiert umgesetzt.

After initial challenges with recurring events, the Evey team took the time to develop a tailored fix. The solution works perfectly now, and everything runs as expected. Thanks to everyone involved!

This is just scam! We used Evey for an huge event, and took the biggest paid plan - but MANY times the app just crashed, and all the tickets went sold out, this has happened many times, and customer services promises every time that i would not happen again.. Customer service is not helping with anything, and just send you articles.. If your event is serious, I would recommend to NOT use Evey!

UPDATE: I talked with u guys 4 or 5 times, and everytime u said it was fixed, but we had to find the error again ourself.. And now we also have to pay for the free tickets we created, because a SUPER bad guide!
same as before, we recommend ALL serious business to NOT use this app

A very complete APP, we have tested 2 more and this is the one that has best adapted to our needs, plus the customer service is the best of all. They respond quickly and even make video demos to answer all your questions. I definitely recommend it

Shopifyストアでのオンラインチケット販売のためにこのアプリを使用しています。
アプリに不具合が発生したためサポートに連絡し、大きめの不具合だったようで修正まで少し時間はかかりましたが、日本と本国の時差があるにもかかわらず、サポートとのやり取りは迅速にできて随時状況の報告もしてくれたので良かったです。

アプリ自体は非常に使いやすく、イベントの管理とチケットの販売がやりやすく、非常に便利です。チケットのデザインのカスタマイズやさまざまなイベントの詳細を扱う機能が非常に役立っています。

他のアプリと比較しても、Shopifyでオンラインチケット販売を行うならこのアプリ一択だと感じました。強くお勧めします。

Die App ist super und die Integration in Shopify funktioniert hervorragend. Ein paar mehr Personalisierungsoptionen wären toll. Die Einsteigerpreise sind fair, die Preisstaffelung ist aber nicht ideal – eigentlich würde ich wegen einer einzigen Funktion das größte Paket benötigen. Das ist aber für ein kleines Unternehmen finanziell nicht stemmbar.

Eine klare Empfehlung für eine großartige App mit Verbesserungspotenzial!