Reviews (332)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app as a strong, versatile solution for selling tickets and managing events of all sizes. They highlight seamless Shopify integration, easy setup, smooth on-site check-in, and helpful features like calendars, automated emails, custom forms, and multilingual support. Many say it scales well, runs events reliably once configured, and is fairly priced. Support is frequently praised as fast, patient, and very hands-on.

February 26, 2024

We use Evey ticketing for our pro ultimate games in Seattle Memorial Stadium and we couldn't do without it! The features and customizability are spot on.

Seattle Ultimate
United States
About 2 years using the app
Staytuned replied February 27, 2024

Hey there Seattle Ultimate and Team!

Thank you so much for your amazing review! We've put a lot of effort into making sure our features are exactly what our users need.

If you have any questions or need further assistance, don't hesitate to reach out!

February 26, 2024

Evey has been a tremendous assets for the teams in our league, and the ability to integration with Shopify makes the purchase experience seamless for our customers. The functionality meets our needs, and the pricing cannot be beat. Highly recommend!

UFA
United States
About 2 years using the app
Staytuned replied February 28, 2024

Hey there UFA team!

Thank you so much for the detailed review! It's great to know that our functionality meets your store's needs. We work hard to ensure that our app provides the services you need.

If you ever have any questions or need further assistance, please don't hesitate to reach out!

February 14, 2024

This app integrates well with Shopify and your store front. Check in app is great for seamless onsite experience, we are used for events with 50 to 300. The support team are attentive and work hard to resolve any issues or provide detailed updates on how the app works.

Modernister - Tim Ross
Australia
Almost 2 years using the app
Staytuned replied February 16, 2024

Hi there Modernister - Tim Ross!

Thank you for taking the time to leave us a review! We're always striving to provide an excellent experience for all our users. If there's anything specific you believe would make our app even better or if there are any additional features you'd like to see implemented, please don't hesitate to reach out to us. Your feedback is invaluable in helping us improve and tailor our services to meet your needs.

Please let us know if there's anything you need help with!

Edited March 4, 2025

Exceptional customer service from Evey! The team genuinely values customer satisfaction and put in great effort to troubleshoot and resolve issues efficiently. Truly appreciate their dedication.

DesiConnectEvents,
Georgia

Desiconnectevents
United States
Almost 2 years using the app
Staytuned replied June 14, 2023

We're so glad to hear that you loved the customer experience! The Evey team had an amazing time providing support and your review definitely made our day.

Please let us know if you need anything else before your first event! Cheers!

Edited July 16, 2024

We love this app and came over from EventBrite an use it for multiple events throughout the year for the last 3+ years. Customer service is always top notch - specially Myam & Mary who we've worked with on multiple tech areas whenever we needed extra support.

Fully customizable and integratable with well thought of features, we recommend this app to anyone lookings to have an easy stress-free event!

Biltwell Inc.
United States
About 3 years using the app
Staytuned replied February 3, 2023

Thank you Biltwell!
We are absolutely tickled to support the Biltwell 100 event (and your other races). Knowing that our app helps you preserve and protect the precious bottom line makes us so happy. This is exactly the benefit we want our merchants to realize.

We've marked on our calendars to keep an eye out for the sales of your next event in starting June! Excited to show you all the cool features of our check-in app!

Thanks,
Lauralynn and the Evey Team

Edited July 30, 2024

Very nice. This is the best platform we've found for integrating event ticketing into Shopify. Still isn't 100% of what we'd like to see functionality wise but the dev team really puts in work and tries to solve issues as they can. I'm sure the platform will continue to grow and I think therefore is worth the time investment. Thank you guys.

Updated Review: The dev team has been so helpful with any and all questions. Since our last review, we've reached out a handful of times with urgent issues and they've helped resolve critical issues within 48 hours.

Tea at Shiloh
United States
Over 1 year using the app
Staytuned replied June 28, 2023

Thank you for this honest review! We'd love to know what other functionalities or features you would like to see. Your feedback is precious, and we work hard to ensure that our app can provide your business needs.

We look forward to hearing from you again! Cheers!

Edited July 2, 2025

I've used this app since 2015 for a big event with lots of attendees, and it has impressive functionality, because we are able to edit the code on our shopify to limit quantity limits per customer etc, and other things that other ticket websites dont offer. its a bit unreliable though - the developers weren't updating it for a while and it was difficult to reach them back in 2016, and then it worked really well for a few years - and for the last 2 years something breaks and its a little slow to get support. but for now it seems ok and its the best i can use so im sticking with it!

Sustain-Release
United States
Almost 10 years using the app
Edited June 8, 2026

2026.06 New update: For my small events (under a 100 tickets) this app works well however I just went through my two biggest events of the year (450 and 650) people and the apps just kept signing me out. There is no way on mobile to get quick help so I emailed and their AI auto closed my request. 2 days later someone reaches out to me which is utterly useless - I pay them thousands and thousands of dollars a year but when I have a big event their check-in apps failed by constantly logging out. Delayed out event start by 40 minutes. Wouldn't recommend this app for any larger event and I will be looking for a new ticketing provider.

Rebellious Unicorns
Canada
Almost 4 years using the app
Staytuned replied June 21, 2022

Hi there - thanks for taking the time to write this, and share detail. Although it is gutting for us to hear how much trouble you had, we appreciate the time you took to write it. The issues you experienced are not in line with the support we provide (just read our other reviews, we really pride ourselves in our service and product). We will continue to work with you to ensure this doesn't happen again!

July 11 update: We've chatted with this merchant and are working super hard to help him. Also, we like him a lot as a person and want him to be our friend. :)

March 25, 2026

I can't believe how helpful the customer service is! There is a level of care that is hard to come by. There was a glitch when using the Evey app with the Shopify theme I'm using, and they were able to fix the issue extremely fast. I asked a few questions about different features and they got back to me instantly.

Vintage Vibes Design LLC
United States
3 days using the app
Staytuned replied March 27, 2026

Wow, this means a lot to read. Thanks for taking the time to share your experience 😊

We know how frustrating those theme-related glitches can be, so it’s great to hear the fix was quick and got you back on track without much hassle. And I’m really glad our team could jump in fast and help clarify those feature questions too.

If anything else comes up as you keep exploring Evey, feel free to reach out anytime. We're always happy to help!

March 1, 2026

My evey app on phone is not showing correct times as per my timezone.

The Siddha Yoga Foundation Limited
Australia
Over 4 years using the app
Staytuned replied March 2, 2026

Thanks for flagging this. Timezone issues can definitely cause confusion, especially when you’re relying on accurate event times.

We’ve reached out to you by email so we can take a closer look at what’s happening on your device and make sure everything displays correctly. If you can reply there with a few details about your phone settings, we’ll sort this out as quickly as possible.

- Evey Management Team