Reviews (332)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app as a strong, versatile solution for selling tickets and managing events of all sizes. They highlight seamless Shopify integration, easy setup, smooth on-site check-in, and helpful features like calendars, automated emails, custom forms, and multilingual support. Many say it scales well, runs events reliably once configured, and is fairly priced. Support is frequently praised as fast, patient, and very hands-on.

February 28, 2026

Great customer service and a very easy ticketing site to use. Have used for multiple events.

The Beach Bash
United States
Over 1 year using the app
Staytuned replied March 2, 2026

We’re so glad to hear the ticketing process felt simple and straightforward for you. Making it easy to set up and manage events is exactly what we aim for.

It’s especially great to know our customer service stood out. And the fact that you’ve chosen Evey for multiple events really means a lot. We appreciate your continued trust and look forward to supporting your next one! 😊

Edited August 14, 2026

We are still exploring the app's functionality, but it's been working out well so far, and we appreciate the prompt and informative customer support.

TIBET HOUSE US NYC
United States
About 2 years using the app
Staytuned replied February 13, 2026

Thank you for the amazing rating! 🙌

We’re so glad you’re having a positive experience. If you ever feel like sharing what you’re enjoying most, we’d love to hear it.

Edited June 22, 2026

Very effective and robust app that we are still finding new ways to use! The customer service and help is fast and efficient.

The Canadian Canoe Museum's Store
Canada
Over 2 years using the app
Staytuned replied February 13, 2026

Thank you for the fantastic review! 🌟 It’s great to hear that our app continues to open up new possibilities for you. That’s exactly what we aim for, an app that grows with your needs.

We’re also happy to know our support team has been quick and helpful along the way. If you ever want to explore more advanced use cases or have questions as you expand, we’re always here to help.

January 26, 2026

Excellent customer service, and very helpful team members!

Heroes Aren't Hard to Find
United States
Over 2 years using the app
Staytuned replied January 27, 2026

Thank you for the 5-star review! 🙌
We’re really happy to hear you had a great experience with our support team. If you ever need assistance or have questions, we’re always here to help.

January 19, 2026

IT's not my favorite because you have to set up your evnt and then set up a product in Shopify, Has to be an easier way.

Coastal Flower Co.
United States
12 months using the app
Staytuned replied January 19, 2026

Thanks for sharing your feedback — we really appreciate you taking the time to do so.

We understand how having to set up both the event and a Shopify product can feel like extra work, and we agree that there’s always room to make the workflow simpler and more intuitive. Your feedback highlights an area we’re actively looking to improve.

We’ve reached out to you by email as well to better understand your setup and see if there’s anything we can do to make the process smoother for your store, or offer guidance that might help.

Thanks again for your honesty — it helps us continue improving Evey.

January 7, 2026

Very elegant UX and an easy-to-understand set-up. Ai-customer support is excellent too. Highly recommended to give this app a try.

XOXO Valentine Design Studio
Canada
About 10 hours using the app
Staytuned replied January 12, 2026

Thank you so much for the thoughtful review!
We’re really happy to hear you enjoyed the clean UX, the easy setup, and that our AI support was helpful as well. Your recommendation means a lot to our team. If you ever need anything, we’re always here to help.

December 9, 2025

This is the exact app we needed to add on in order to sell tickets for our events. Highly recommend!

The Creamery
United States
3 months using the app
Staytuned replied December 9, 2025

Thank you for the 5-star review! 🌟
We’re thrilled to hear that Evey is exactly what you needed for selling tickets to your events. That means a lot to our team.

If you ever need help setting up new events or want to explore more features, we’re always here and happy to assist.
Thanks again for the recommendation!

December 4, 2025

I have found this such a great app for my retreat the tickets and options to contact guests is so easy.

Marie Reynolds London
United Kingdom
27 days using the app
Staytuned replied December 9, 2025

Thank you so much for the 5-star review! 🌟
We’re really happy to hear that Evey has been a great fit for your retreat and that managing tickets and guest communication has been easy. That’s exactly the experience we want to deliver!

If you ever need help setting up future events or exploring more features, we’re always here to support you.

February 16, 2026

We have been using this ticketing system for several years.
To clarify, this is not a false claim — we are providing our website for verification.
Our site, Jnbglobal.net, is integrated with Shopify and actively used for ticket sales.
However, this issue does not occur occasionally — it happens every single time when a large volume of orders comes in on ticket opening day.
When mass orders occur, tickets are often not properly delivered to customers, and bulk ticket dispatch does not function as expected.
As a result, we receive an overwhelming number of complaint emails, to the point where normal operations become paralyzed.
If this system error is not improved, it will inevitably lead to a loss of trust in the ticketing platform.
While we can understand this happening once or twice, this situation repeats every time, causing significant operational difficulty.
Additionally, when customers purchase multiple tickets and transfer one to a friend, the queue or ticket number changes, which generates further complaints.
This also requires immediate improvement.
Transferred tickets should retain their original numbers.
Please modify the system so that original ticket numbers remain unchanged after transfer.
We strongly urge you to address these issues promptly to prevent further disruption and damage to platform credibility.

JNBGLOBAL
Canada
About 2 years using the app
Staytuned replied February 18, 2026

Thank you for laying this out so clearly and for sharing your site details. We fully understand how disruptive this has been, especially on high volume launch days when reliability matters most.

Our team is already in direct contact with you to review the bulk dispatch failures and the ticket number changes after transfers. We are actively investigating both points to identify the root cause and ensure this does not continue to impact your operations or customer trust.

We appreciate your long history with the platform and are committed to resolving this properly.

-Evey Management Team

October 28, 2025

Working with Evey has been a game changer — they helped us move faster, stay reliable, and raise our professional standards.

Data Stack Conf
Bulgaria
3 months using the app
Staytuned replied November 12, 2025

Thank you so much for sharing this! 🎉 We’re thrilled to hear that Evey has made such a positive impact on your business. Our team works hard to ensure event organizers like you can run things smoothly and confidently — it means a lot to know we’re helping you raise the bar.