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I was having trouble posting a new experience and couldn't figure out why. I used the chat box and was able to get help right away for something that turned out to be pretty tricky. Really appreciated the quick response and assistance!
Thank you for the positive review! We're thrilled to hear that our support team was able to assist you promptly. Your satisfaction is our top priority. Feel free to reach out with any more questions or feedback.
Our organization uses this app to allow customers the option to pre-book their tickets and for us to manage the numbers of guests we have per day. This has been crucial to our busy tourism season and allowing us to open safely to the public during the Covid-19 pandemic. The Experiences App team provides fast responses to our questions and helped our Online store be a success.
Weytkp Barkerville, thanks for that encouraging review! We are thrilled to partner with you to provide people booked access to your amazing venue way up there in British Columbia's beautiful central territory. We hope to have a long and prosperous relationship with you.
And if we're ever desperate to learn about the evolution of Edwardian underwear or try our hand panning for gold, we'll make the trek to see you!
I've been really happy with Experiences for my class registrations. There've been hiccups as there would be with literally any technology, and every time I've had a question or issue, they've been super quick and gotten me back on track. At times, the app was not integrating with my theme correctly, and they popped in and fixed it. Other times, I needed to modify things as I learned about my needs and they were so helpful! This is an adaptable app with a friendly and helpful team- highly recommend!
Wow, we appreciate the thoughtful and positive review! Thank you for being our customer and bringing joy to your community through your workshops and classes at The Spool! 🪡
After looking through about 10 different apps experience has got to be the cleanest one I've found for managing my bookings. It has all the features I need and easy to set up. I did find a small bug with my theme and the app not agreeing (I don't understand why) but Chip on the live chat was really quick to fix it all. Excellent app and even better customer service. Thanks!
Thank you for your positive review! Happy customers are as sweet to us as your delicious-looking chocolates must be to your own customers. We're glad you're part of the Experiences family!
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The Experiences App has been an excellent add-on for our Wetland Discovery Centre. It allowed us to the opportunity to continue booking guided activities and experiences while we were closed due to COVID. Now, most of our regular activities are created to be easily booked online. The support we have received has been prompt and helpful.
Thank you for your review. We are excited to be serving such a worthwhile organization stewarding the beauty of Oak Hammock Marsh. It's been a pleasure for our team to interact with you!
As COVID-19 made our organization switch from the walk-in experience to a timed ticket experience, Experiences App turned out to be a perfect solution. It delivered exactly what was promised. It enabled us to control the number of visitors for Social distancing, but at the same time enhancing the experience of the visit itself.
The back end is easy to use and manage. Working with the team is a pleasure and looking forward to the updates.
Thanks for the positive review. It's been great getting to know the needs and mission of the Longhouse Reserve. Next time we're in your area, we're definitely going to book a visit to your amazing experience!
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This app has been extremely helpful to us as we start to launch a new program with weekly events. The chat support is very helpful and relatively quick to respond. There is room for improvement and requested features, hence the 4 stars, but they take requests and even let you vote on the requests of others to try and move them higher in the queue. Looking forward to some of the in planning updates.
Thank you for your honest review. We're going to work as hard as we can to turn that 4-star into a 5-star!
We love what you're doing at Primal Pastures and our interactions with you so far. Your upcoming farm membership looks like a fantastic value and we wish you the best with that (and on all your interesting bookable experiences). Farm on!
Updated: This app has promise (great developers and support) but unfortunately didn't work for my purposes. We really need another option other than a calendar view to sort through multiple events. My customers were having to scroll through 6 months of blanked out dates to get to the one date we had--there should be an option for a dropdown menu of dates. We were losing sales dramatically due to this function.
Updated response: We're sorry to see you go! For future reference, if we have the pleasure of serving you again, we do have an additional date picker that is a month view (https://bityl.co/5e8T) and we also have a big calendar that combines all your experiences into one view with a list option (https://bityl.co/5e8W).
In the meantime, good luck with your beautiful farm and experiences!
Thanks for your review. It is a pleasure to work out some of these issues with you and we really appreciate your patience. Your farm looks magical and lovely!
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We run painting and furniture upholstery courses and needed a simple to use app to plugin to our Shopify Store. We are new to Shopify and so had a number of questions about how to make things work properly. The team from Experiences was incredibly responsive and friendly, taking the time to answer even the silliest of questions from me! We are now enjoying taking many workshop bookings and are very happy using Experiences!
Thanks Michelle! We're super happy to have such an accomplished crafts-person and educator as a customer. I'd encourage all Australians to beat a quick path to Mint by Michelle for a workshop to learn how to revitalize and enhance their tired old bureaus, side tables, dressers, wardrobes, and coffee-stained coffee tables.
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I use this app to manage classes for my custom candle making store. The app easily allows customers to book on my website or over the phone. The app has many functions such as storing customer information and allowing me to transfer existing reservations to other class times. The experience staff always responds very quickly and helps me with any questions I have. I have had nothing but positive experience with this app and continue to use it to build my brand!
Thanks so much for your positive review. We have loved seeing your amazing Candle making experience thrive and celebrate your new location with you!
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