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The Experiences App is extremely dynamic and offers a ton of capability for date and time sensitive events. Support team is there to help and very responsive. Would highly recommend. Combining Experiences App with the capability of Shopify is a no brainier for any event.
Thank you for the excellent review. You've been a pleasure to work with and we look forward to your success!
We have just added the app to our website, and we're very pleased with seamless, easy integration and set up! I have a few small tweaks to make the fit better for our branding, but the team has been super responsive and are helping us out!
This app is simple, but still includes many features and capabilities we haven't found with other products - and is definitely easier to install and use.
This app is the clear winner after trying several ticket and event apps. The two essential features that push this app over the top are the custom email editors, and the ability for customers to assign their tickets to others. Also indispensable is the freedom the app creators have given merchants to customize the look of the app with CSS, allowing for a really seamless experience for the customer.
The quick response time for developer help and the tight integration with Shopify POS are also features that are important to me and make this app a great solution :)
We're absolutely thrilled to have you as a customer! And we agree, the customizability of the Experiences app integration is a key part of the value we offer. It's fun to see how retail brands are doing fun stuff with it.
Thank you for your positive review!
Been working with the Experiences app now for a few month. They have been very responsive to our questions and have even had calls to understand our needs better. The app is developing rapidly and has many awesome features for selling your experiences.
Thanks so much for the positive review. We love your mission and are stoked to help you out!
As a newer user - we implemented Experiences to book clients into our dog park. The app functions well for booking, and is easy to use - so if you are looking for a basic program, this works.
However the customer service since passing the Trial Day has been nilch. All support tickets go unanswered and when waiting on their online chat, it just lingers. I have yet to get a response on implementing links on the description, ability to use simple things such as BOLD or UNDERLINE. Will be looking to book Tip or Sesami instead due to their customer service reviews. I just think it is distasteful that Customer Service was soooo good during our Trial time, which gave false expectations.
I'm really sorry we dropped the ball on this. It looks like we left your inquiry open for 3 days while we were investigating an issue with why our editor is stripping out some HTML. We should have gotten back to you faster with a progress check-in.
We definitely don't prioritize customer service only during the software trial period. Our mission is to support our customer's businesses consistently and provide the best support we possibly can, all the time.
We wish you great success with your business and hope that you find a solution that works for you.
I have found it useful. It is easy to add new times and to edit the group size. Since I have to sign up for other booking sites other than my website I do update the changes frequently. I know you don't have control over the other booking sites, such as trip advisor, but that sites is difficult to make daily changes. It would be great if the experience app would consolidate all the booking. Say if someone books on Airbnb experience my open capacity on the Experience App would know that and then reduce capacity accordingly. Thanks for you help. It would simplify my life if all my bookings came from my website and I only had to update changes with the Experience App--that would make me happy. Any thoughts on how to eliminate bookings on Trip Advisor and Airbnb and the 20% they charge would be appreciated.
We love having you as a customer (and you're our neighbor in Seattle)! We feel you on the challenge of the aggregators like TripAdvisor and AirBNB. We have been thinking about how we can serve here so we'll keep you in the loop. Thanks for making Seattle a more wonderful place with your bike tours!
Amazing customer service and a really useful, reliable app for us. We like the ability to do multi-day bookings and really customize the look and content of the reminders emails (and that there are reminder emails available!!). Thanks Experiences folks!
Thank you for your generous review! It has been a pleasure for us to serve you for so long, and love the role you play in your community through wild-hand.com. Your workshops look lovely and Philadelphia is lucky to have you!
This app is very useful and user friendly. The development team is easy to work with and very accessible. If you are looking for a way to incorporate event bookings into your Shopify site, check out the Experiences App!
Thank you for your wonderful review, we love having you as a customer! Your wine experiences (https://www.rgnywine.com/collections/visit) look amazing and hopefully, we can come for a visit next time we're on the east coast!
“A man may acquire a taste for wine or brandy, and so lose his love for water, but should we not pity him.” ~ Henry David Thoreau
App just works! I would recommend this to anyone looking for an events calendar. Also the response time on support is great
Thanks for being an excellent customer and for the awesome review! And if any of you review readers are in Fishers, Indiana, and want to get your faces out of screens, you should visit Grey Gauntlet to pick up a board game, a geeky gift, or attend one of their events.
The support is awesome! Mark was super helpful and encouraging.
Glitch: when I get an error, it doesn't tell me what it is.
Thanks Beth! It was a pleasure supporting you and helping you get your amazing experiences online. We look forward to hearing your success stories!
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