EXPO ‑ Extra Product Options
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Like another review, we have problems where EXPO adds variants by itself at a lower price (we don't know where it can take these prices because they don't exist) and we lost money on many sales because of it. I would recommend trying something else... We tried deleting but it put new ones on different products "at any given time" when it feels like it.
Hi Vulgaire Store,
We're so sorry to hear about your recent experience with the EXPO app. We take all feedback seriously, and we appreciate you taking the time to share your concerns with us.
We've also received your support ticket via our live chat box on the SeedGrow website. And as a solution, I suggest enabling the Checkout API option to use the alternative checkout method on your Shopify store.
You mentioned another similar issue, but they are all different. The other issue is just a new theme's conflict, where it didn't pick up the extra fee. And in your case, your issue can be fixed by using the Checkout API method, as suggested above.
We do hope it will work for you. Please don't hesitate to contact us again if you have any further questions or concerns.
Sincerely,
SeedGrow Support Team
11/27/23 Once Again! Love the quick response given by Mia and her team. I found that my product options had an issue and not 10 minutes later the problem was resolved. Thanks Again Mia!! I'm very happy with the app and the customer service. It's EXCELLENT!!!!!
10/18/23 I love the fact that when you need assistance they are quick to help you out. I was having issues adding the options but Mia saved the day! :) Thank You so much Mia! Your Awesome! So glad I chose this app. I had spent two days trying to pick an app that would help me add the option to upload photos and names and I was having so much trouble with each one I tried. This app is great!!
Hi Nicest Gift Shop,
Thank you so much for providing us with your valuable feedback!
We truly appreciate your time and effort in trying the EXPO app and sharing your thoughts with us.
We are committed to helping you achieve your business goals, and we are here to support you every step of the way.
Thanks again, and we wish you a great day ahead.
Best regards,
Mia & Trace
Hunted around for many hours to find a simple app to create options for specific products that link back to other products in Shopify. This is effortless to use.
Works exactly as expected! The interface is clean, easy to use, and very intuitive. I had a few questions while setting things up, and the support team responded super quickly and was incredibly helpful. Great experience overall - definitely recommend!
Great customer service. Very quick to provide support.
Great app, very useful and easy to use. I’m really happy with it and with the staff who helped me when I needed support.Thank you!
great app, great team, had a small issue and they solved it very quickly! higly recommend
Amazing app - have been a paying user for a while now and had an issue arise regarding the view on my mobile site.
I reached out to customer support and was immediately answered, along with having the dev team resolve the issue.
Highly recommend!
I can't get rid of the Sample Option on my product page. There's no place to delete it. I'll have to find a different app to get this one piece of additional information, Pity.
Hi InsideEnduro Store,
Oops! Sounds like the app didn’t give you the high-five we were hoping for. No worries, though! Our tech team is always ready to spring into action and fix the app glitches.
If you could tell us a bit more about what happened, they’ll be able to step in and fix things up ASAP. Think of it as a team effort: you share the details, and we’ll handle the rest. Just let us know when you’re ready to chat, and we’ll be here with open ears (and tech expertise!)
We can’t wait to hear from you!
Thanks and best regards,
SeedGrow Support Team
I am always a little nervous adding new apps and keep my fingers crossed that if I am unable to make it work (or I break something) that the app support can.
The EXPO support team have been so good, and the app itself is meeting all of my expectations.
:) Chris
