Reviews (182)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a smooth, reliable shipping and returns solution that scales to high order volumes and replaces tools like Unicommerce. It automates labels, invoices, courier assignment, tracking, NDR, returns, COD reconciliation, and Shopify status updates, cutting manual work and RTOs. Many highlight branded tracking pages, WhatsApp/SMS/email notifications, and logistics insights, and consistently praise fast, proactive support via WhatsApp.

March 10, 2026

I am satisfied with the service provided by your shipping company. The delivery was timely and the package was handled carefully. The overall process was smooth and professional. Thank you for the good service.

Debaans
India
About 1 year using the app
March 7, 2026

I had a great experience with this shipping company. The delivery process was smooth and very well managed. My package arrived on time and in perfect condition.

LensKandy
India
5 days using the app
Edited April 28, 2026

Great app with an excellent support team! Special thanks to Meetu Dhar for always being available to resolve our day-to-day issues quickly. The best part is that our team can communicate with them directly on WhatsApp for fast support. Really appreciate the responsiveness and support from Shipway Technology. Thank you!

The Audio Store
India
Over 4 years using the app
December 22, 2025

Shipway is a reliable and easy-to-use platform with accurate shipment tracking. The KAM Ankuh verma is very supportive, responsive, and proactive in resolving issues. Overall, a great experience and highly recommended.

Desire Drops
India
3 months using the app
September 16, 2025

There is no proper customer service and even they dont respond for your emails i tried raising multiple tickets no one would respond dont trust this company

Cozy Bear
India
2 months using the app
April 9, 2025

Very seamless tech driven company . Easy to work and analyze the insights of business logistics . Great CRM and Tech Support
Naveen our KAM has been outstanding .
Harsh has been exceptional in tech support

Little Minds At Work
India
10 months using the app
January 31, 2025

Hi,
Have been using this for 6 months now and experience has been good overall.

Interweave
India
6 months using the app
January 29, 2025

good support team of shipway team (chetna helped me a lot in rectifying issues)

Archadia
India
7 months using the app
December 19, 2024

I am using shipway for last month and their service is very good and KAM support is also good my Key account manager Hritik is very supportive . Overall Good support

Blacky.in
India
About 1 month using the app
December 19, 2024

Using shipway for last someday and their service is very good and our KAM hritik is very supportive .

SWI Stylish
India
4 months using the app