Reviews (264)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable chat and social contact widget that improves customer communication and boosts conversions. They like the simple setup, straightforward customization, and strong free plan with multiple social channels. Popular features include Facebook Messenger integration, offline/leave-message mode, and sending order info to Messenger. Merchants consistently praise fast, friendly support and say it works smoothly long term for small and medium businesses.

July 19, 2021

Very good app!
It has more opportunities, unlike the same apps.
Support team great, quickly and pleasured :)
Stella very helped me today ^_^

Maple Holistics
United States
4 days using the app
Quote Snap replied July 20, 2021

Hi Maple Holistics,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!

Omega Team

December 25, 2021

We had been looking for live chat app with customization options and this app has it all. Great customization options and very user friendly!

Zaytun Vitamins
United States
6 minutes using the app
Quote Snap replied December 26, 2021

Hello Zaytun Vitamins!

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team

January 3, 2022

Big thank from Samadoolcoffee we love you guy so much this app working really well with our shop and our customer appreciated your hard work

Samadoolcoffee
Thailand
4 months using the app
Quote Snap replied January 4, 2022

Hello Samadoolcoffee

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you.
If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team

May 3, 2021

Needed a bit of help with the placement and contacted the developers via messenger. Promptly replied and resolved the problem on the same day.

Secure On
Australia
5 days using the app
January 16, 2022

just awsome this is very good app i really like expectiing more feature in future line instagram plugin and product catalogue in messenger chat

Andaaz Collection Deals
Pakistan
7 days using the app
Quote Snap replied January 16, 2022

Hi Andaaz Collection Deals,

We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.

All the best,
Kaylee - Omega Team

February 2, 2021

This app had an issue working with my current Shopify theme but the Omega tech team was able to quickly get it working. Great customer support : )

Fit 2 Fly
Canada
About 23 hours using the app
October 5, 2022

Great app, does what you expect from it. For now there are no problesms. Great app, does what you expect from it. For now there are no problesms.

stumfki.com
Slovenia
26 days using the app
Quote Snap replied October 6, 2022

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩
Best wishes,
The Omega support team

May 26, 2022

Quick and professional support, immediately fix the website issue without lengthy discussion. It helps my shop to connect better with customers too

小冊選書
Netherlands
6 months using the app
Quote Snap replied May 27, 2022

Thank you so much for your sharing 👏👏👏! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

May 19, 2022

Used this app to direct my customers to messenger easily to address their queries. Made it easier for customers to contact us right away. Great help!

Kimby's Apparel
Philippines
Over 2 years using the app
Quote Snap replied May 19, 2022

Thank you for taking the time to leave us such a fantastic review 🍻 🍻 🍻 We’re happy to hear that you loved doing business with us. 🥰

August 3, 2021

This app is very intuitive to use. The support is super responsive and resolves the issues in the shortest time possible. I highly recommend this app.

Gigatech Gadgets
Philippines
8 months using the app
Quote Snap replied August 3, 2021

Hi Gigatech Gadgets,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team