Reviews (264)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use, reliable chat and social contact widget that improves customer communication and boosts conversions. They like the simple setup, straightforward customization, and strong free plan with multiple social channels. Popular features include Facebook Messenger integration, offline/leave-message mode, and sending order info to Messenger. Merchants consistently praise fast, friendly support and say it works smoothly long term for small and medium businesses.
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Great app, easy to setup and fantastic customer service. I had an error in the configuration of the facebook page and they helped me to solve the error.
Hi Fajas Colombianas Shop,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Let us know whenever you have any questions about the app.
Best regards!
Omega Team
This is exactly the plugin I need, and even better it has a very productive team. Very fast response and solved my problem very well, I highly recommend
Hi Fomolooo
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
When we meet problems in running this app, the customer service team quickly responded and fixed them, so we would highly recommend people to have a try!
The app works great and so does the support team! Joyce Helped me with an issue I had regarding the chat bubble showing up and solved it within minutes.
You're a smart cookie.🍪 Thanks a lot for your kind words to our team. Joyce is on the nine clouds after reading your review. 🤗🥰
this app works so well, and with newly added features are just awesome! The CS, Joy is very helpful and responsive. Can't wait for more features coming !!
Hi Mis Claire,
Thank you for sharing a review of your recent experience. Our team here at Omega is
committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D
Best regards,
Kaylee - Omega Team
This app truly help us with our customers. Also, the chat support team if there are technical issues are very helpful and provide the quickest resolution.
Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work! 🍻 🍻 🍻
I was looking for ways for my customers to provide feedbacks or enquire help from me. I think this app will be a great help to boost my business. Great job.
Encounter some issue, no clue about it. Joyce came, she heard, she saw and she resolved my issue in a swift. Really awesome feeling. Thanks a million Joyce!!
We’re pleased that Joyce was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞
Easy to set up and convenient. Have been looking for an app that will work perfect for my webpage. The previous app that I downloaded did not work perfectly.
Hi Titan Badminton!
Thank you for sharing your experience while using our app. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us!
Kaylee - Omega Team
I love this app, it was super easy to set up and customize. It gives me a simple, straightforward way to provide top quality customer service to my customers.
Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.
