Reviews (264)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable chat and social contact widget that improves customer communication and boosts conversions. They like the simple setup, straightforward customization, and strong free plan with multiple social channels. Popular features include Facebook Messenger integration, offline/leave-message mode, and sending order info to Messenger. Merchants consistently praise fast, friendly support and say it works smoothly long term for small and medium businesses.

June 10, 2020

This app is very easy to use, the customer service staff is very good, helped me solve all the problems, I believe with this app, my business will be better and better

Sohimi-Sextoy
United States
About 5 hours using the app
March 27, 2026

The support team is nice and providing assistance immediately

高爾夫武器瘋子
Taiwan
Over 1 year using the app
Quote Snap replied March 30, 2026

Thanks for your kind words 😊

We’re happy to hear that O: Chat buttons & Contact Form support team could assist you quickly and effectively. That’s exactly what we aim for 💙⚡

If you ever need anything else, we’re always here to help 🚀🤝

February 19, 2026

good service and helped us a lot to solving any issue we encounter. Helpful staff

B.P. de Silva Jewellers
Singapore
11 months using the app
Quote Snap replied February 22, 2026

Thank you for the kind review! We’re glad to hear our team has been able to help you resolve any issues along the way. Providing helpful and reliable support is what we aim for. If you ever need anything else, we’re always here for you! 😊

January 3, 2026

nice, a good tool for improving customer service

ULANZI
Hong Kong SAR
Over 1 year using the app
Quote Snap replied January 5, 2026

Nice and appreciated 😊
We’re glad to hear that O: Chat Buttons & Contact Form app is a helpful tool for improving your customer service. Making it easier for customers to reach out and get support is exactly what the app is built for.

Thanks for choosing O: Chat Buttons & Contact Form app — happy to be part of your customer experience toolkit! 🚀💙

October 6, 2025

Easy to use and they have a great support team!

Karcher Armenia
Germany
11 days using the app
Quote Snap replied October 6, 2025

Thank you for your wonderful review! 🌟 We're so glad to hear you found the app easy to use and had a great experience with our support team. Your kind words mean a lot to us, thank you for your support! 😊✨

September 12, 2025

Love their service

The Mehwish Store
Bangladesh
36 minutes using the app
Quote Snap replied December 10, 2025

😊 Thank you so much for your lovely feedback! We’re really happy to hear that you love the service provided with O: Chat buttons & Contact Form app 💛 Your satisfaction truly means a lot to our team, and we’ll keep improving the app and our support to make communication with your customers even smoother and easier. Thanks again for choosing our app! 🚀

September 3, 2025

Everyone should use this app for sure. Especially in the Philippines. You get more for free than you think.

Luxe Liza
Philippines
24 minutes using the app
Quote Snap replied November 3, 2025

Thank you so much for your amazing feedback! 🌟 We’re thrilled to hear that you’re enjoying the app and finding great value in it, especially knowing it’s been helpful for users in the Philippines. 😊 Your recommendation means the world to us! If you ever need any assistance, we’re always here to help. 🙌✨

July 23, 2025

Great support!

Kin Culture Shop
South Africa
2 months using the app
Quote Snap replied July 24, 2025

Thank you so much for your kind words! 😊
We’re glad to hear you had a great experience with our support team for the Omega WhatsApp Chat, Contact Form app. Your satisfaction is our priority — feel free to reach out anytime! 💬📲💙

June 18, 2025

Great app!! Tracy was amazing!!!
Thank you

SAM
Israel
32 minutes using the app
Quote Snap replied June 20, 2025

Thank you so much for the wonderful feedback! 🌟 We're thrilled to hear you're enjoying O: WhatsApp Chat, Contact Form app, and that Tracy made such a great impression! 💬💚 She's a superstar, and we'll definitely pass along your kind words. Thanks again for your support — we're always here if you need anything! 🚀😊

May 22, 2025

App not install, help me

Silikon Apparels Ltd.
Bangladesh
3 months using the app
Quote Snap replied May 26, 2025

Hi there,

Thank you for your feedback and we're really sorry to hear you had trouble installing the app initially.

We noticed that the app has since been installed and is running normally on your store. Our team also sent a couple of emails offering support – please kindly check your inbox (or spam folder) for our messages, or feel free to reach out to us anytime at support@omegatheme.com. We're more than happy to help with anything you need!

Thanks again for trying Omega – we’re here for you