Omega Facebook Pixel, Meta Ads
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Reviews (995)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app delivers accurate Meta tracking and better ROAS, with purchase data closely matching Shopify and Ads Manager and high Event Match Quality. They find it fixes common pixel issues, supports multi‑store use, and centralizes pixels, CAPI, and feeds. Setup is quick and no‑code, and performance is stable long term. Support is frequently praised as fast, hands‑on, and great value for the price.
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Hands down the BEST decision! After wasting money on ads with unreliable tracking, this app solved our missing FB Pixel events from day 1 – accurate data finally! The lifetime access is a STEAL compared to subscriptions. But the REAL MVP here is their SUPPORT! They answered my license-vs-subscription questions in minutes (super detailed & friendly). If you need flawless tracking and a team that actually cares, GET THIS.
Wow — thank you so much for this amazing review! 🙌 We're beyond happy to hear that Omega Facebook Pixel Meta Feed made such a difference for your tracking accuracy right from day one 🎯📊. Missing Pixel events can be incredibly frustrating, so it's awesome to know we helped you turn that around! 💪
We're also thrilled that our support team could assist you quickly and clearly — that's exactly what we strive for 💬❤️. And yes, that lifetime access deal really is a game-changer! Thank you again for the trust and for choosing Omega — we're here anytime you need us! 🚀💙
Their documentation is old and once you apply something they say this is older version and interestingly at newer versions those features are not there. What they offer and what you get is absolutely different things. They want you to leave reviews so that's why they have too much positive feedbacks so please also read negative ones.
Hi there,
We're truly sorry for the inconvenience you’ve experienced and appreciate you sharing this feedback. We understand how frustrating it can be when documentation doesn't match expectations, and we apologize for any confusion caused.
We’ve reached out to you directly to offer personal support and to clarify the specific features you mentioned. Our team is actively assisting with your concerns, and we genuinely hope we can turn this around and improve your experience with our app.
Thank you again for your review— it helps us get better.
We contacted support regarding serious issues with data tracking – key parameters like fbp and fbclid were missing. The response? “No worries, our app shares everything Meta needs.”
Two days later: complete tracking failure, event errors across the board, and deduplication issues on every event (red warning triangles everywhere). We reached out again, and they denied any problem, blaming a supposed “Meta server-side issue.”
After multiple follow-ups and a direct conversation with Meta’s technical team, it became clear: Meta had no server-side issues at all. The fault was entirely on Omega’s side. After 11 days of delays, false claims, and no transparency, they finally admitted: “Yes, there's a deduplication error on the purchase event.”
At no point were we given logs, real support, or any kind of meaningful resolution. We lost thousands of euros during one of the most critical sales periods of the year (Easter), while Omega support kept us in the dark.
Had they simply told us, “our app isn’t working with your setup,” we would’ve switched instantly. Instead, we wasted 12 days and a lot of money.
We uninstalled the app and requested a refund. An app that causes this level of damage, denies accountability, and offers no escalation or real tech support should not be listed on the Shopify App Store.
Hi,
We are truly sorry for the frustration and losses this situation caused you. There’s no excuse for the delays and miscommunication you experienced, and we deeply regret not providing the level of support you deserved. We should have been more transparent and proactive in resolving the issue, and we take full responsibility for that.
Though we understand you’ve already uninstalled Omega, we genuinely appreciate the time you took to share this feedback. It’s a hard but necessary reminder for us to improve—especially in handling critical issues with honesty and urgency.
Our Dev team was actually checking your case this morning and realized that you had already uninstalled the app. We truly regret missing the chance to resolve things in time. If you ever decide to give Omega another try, we would love the opportunity to support you again and make your case our top priority to ensure everything runs smoothly. Until then, we sincerely wish you success in your business, and if there’s anything we can do to make up for this experience, please don’t hesitate to let us know.
With our deepest apologies,
The Omega Support team
MOLTO COMPLICATA, NON RICONOSCE IL CATALOGO E IL PREZZO E' TROPPO ALTO, POCHI GIORNI PER POTERLO PROVARE, CI SONO TANTE APP MOLTO PIU' PERFORMANTI E AL GIUSTO PREZZO
Grazie per aver condiviso la tua opinione. Ci dispiace sapere che la tua esperienza con la nostra app non sia stata all’altezza delle tue aspettative. Il nostro prezzo riflette le soluzioni tecniche avanzate che offriamo per aiutare i merchant a ottimizzare la raccolta dei dati per il Meta Pixel, offrendo strumenti utili per migliorare le strategie pubblicitarie.
Capiamo che il prezzo e il periodo di prova siano aspetti importanti e ci dispiace che non abbiano soddisfatto le tue aspettative. Ti invitiamo però a sfruttare al massimo i giorni di prova disponibili per scoprire quanto la nostra app possa essere avanzata e utile per il tuo business.
Se hai bisogno di supporto o hai domande, il nostro team è sempre a disposizione per aiutarti e guidarti. Speriamo davvero che tu possa vedere il valore che la nostra app offre e cambiare idea!
İlk yüklediğimiz andan itibaren inanamadık. Omega yı bulana kadar denediğimiz bütün uyulamalarda sorunlarımız çözülmedi ve bir türlü yardım alamadık. Ama Omega yı kullanmaya başladığımızdan itibaren bütün sorunlarımız çözüldü. Kullanıcıya her anlamda çok değer verdikleri belli oluyor. Yardım bölümünde ki herkes hem çok hızlı, hemde bütün endişelerinizi sabırla dinleyip çözümlerini sunuyorlar.
Omega Facebook Pixel Ad Report uygulamamızla yaşadığınız olumlu deneyimi duyduğumuza çok sevindik! Omega'yı bulana kadar yaşadığınız zorlukları anlıyoruz ve sorunlarınızın çözülmesinde yardımcı olabildiğimiz için mutluyuz. Kullanıcılarımıza her anlamda değer vermek en önemli önceliklerimizden biri. Yardım bölümümüzdeki ekibimizin hızlı, sabırlı ve çözüm odaklı yaklaşımını takdir etmeniz bizi çok mutlu etti. Bu harika geri bildiriminiz için çok teşekkür ederiz!
This is a very useful plug-in. The customer service staff is very professional and patiently helped me solve the problem, increasing the directory matching rate from 20% to 99%. Thank you
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that our plug-in and our professional customer service team could help boost your directory matching rate from 20% to an impressive 99%! 📈😊 Your success is our priority, and we’re here anytime you need assistance. Thanks again for your support! 🙏✨
The app works really well, and the customer service is great. However, since we won't be using it in the near future, we had to cancel the subscription renewal. The customer service said that simply uninstalling the app will prevent the renewal. We will continue to monitor this issue. That being said, I have to say this is a successful and good Shopify app plugin.
Thank you so much for sharing your experience with the Omega Facebook Pixel Ad Report app! 😊 We're glad the app worked well for you and that our customer service could assist with your subscription needs. If you ever decide to use it again, we’ll be here to support you. Wishing you continued success with your store, and thank you for the kind words! 🌟
I've been using the Omega Facebook Pixel app for my Shopify stores, and it's been fantastic for managing multiple pixels and tracking data accurately. It makes it super easy to set up and manage Facebook tracking without the usual hassle. The interface is user-friendly, and it gives detailed insights on how ads are performing. The tracking accuracy has really improved my ad performance analysis, allowing me to optimize effectively. Highly recommend it for anyone serious about improving their ad targeting and tracking!
Thank you for your fantastic review! 🌟 We're thrilled to hear that the Omega Facebook Pixel app has been a game changer for managing your Shopify stores. It's great to know that the user-friendly interface and detailed insights have helped you optimize your ad performance effectively. Your recommendation means a lot to us! If you ever need assistance or have questions, we're here to help! 😊
Fantastic App with Exceptional Support!
I've been using the Omega Facebook Pixel Ad Report app for a while now, and it has been a game-changer for my business. The app is incredibly easy to use, allowing me to set up multiple Facebook Pixels effortlessly without needing any manual code. The advanced tracking and real-time reports have significantly improved my ad optimization and ROAS.
What really sets this app apart, though, is the outstanding customer support. I recently ran into some challenges with tracking, but their team, especially Ben, went above and beyond to assist me. They guided me through the setup with detailed instructions and even tested orders to ensure everything was running smoothly. Their dedication and patience were much appreciated!
Overall, this app is an excellent tool for any Shopify store looking to manage Facebook advertising effectively. Highly recommended!
Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that the Omega Facebook Pixel Ad Report app has been a game-changer for your business and that you find it easy to use. It’s great to know that the advanced tracking and real-time reports have positively impacted your ad optimization and ROAS!
We're especially glad to hear about your experience with Ben and our support team—they truly go above and beyond! 😊 Your recommendation means a lot to us, and we’re here to assist you anytime you need help! 📊✨
I had installed this app before but hadn’t explored it deeply. Today, I ran into some issues while tracking an order. Fortunately, all my questions were answered. Tracy was continuously following up on my issues. Even though I had many questions and needed lengthy discussions, she guided me with screenshots. To test our setup, she even proactively helped us place a test order. Her attitude was incredibly positive and it was a relief amidst my work stress. This software is very smart and makes data viewing very convenient—it’s the best companion for Shopify! I give it a 10-star recommendation!
Thank you so much for the incredible review! 🌟 We're thrilled to hear that Tracy provided such thorough and positive support with the Omega Facebook Pixel Ad Report app. 😊 It’s fantastic to know that her guidance and proactive assistance made a difference during your setup and testing. Your 10-star recommendation means a lot to us! 🙌 If you need any more help, we’re always here for you! 🚀
