Reviews (5,784)

Overall rating
3.9
Counts per rating level
  • 57% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
October 5, 2026

Shopifyの商品情報を更新しても、Facebook & Instagram側に古い商品説明が残ったまま同期されることがあり、その古い情報をもとにポリシー違反判定されました。

今回は一般的なスポーツソックスが「Medical equipment(医療関連用品)」として却下され、再審査も通りませんでした。確認すると、現在ストア上では表示していない過去の商品説明がFacebook & Instagram側に残っていました。

販売者から見ると、
・現在どの商品情報がMetaへ送信されているのか
・いつ同期された情報なのか
・古いデータが残っている場合、どこから更新・再同期できるのか
が非常に分かりにくいです。

ポリシー違反の理由だけではなく、「Metaが実際に審査に使用した商品データ」を確認できるようにしてほしいです。

また、Shopifyの商品情報を更新した際には、Meta側の商品説明も確実に再同期できる機能や「今すぐ同期」のボタンがあると助かります。

広告配信に直結する部分なので、同期状況をもっと分かりやすくしてほしいです。

GRINFACTORY Ver.2
Japan
About 3 years using the app
September 22, 2026

Produtos não públicados no canal de vendas do Facebook estão sendo mostrado nos anúncios. Não temos mais controle do que queremos vender. Os cupom são aplicado automaticamente. Tomei um prejuízo de 19K porque o Meta simplesmente aplicou o cupom comissionado de uma Creator que nem criando conteúdo estava.

Aphago
Brazil
Over 3 years using the app
July 15, 2026

i am unable to select the catalog language, i have a multi language store (Arabic & English), and it is automatically syncing my catalog in english only. Please add support to pick the language of the catalog or sync both languages.

Beautika
Kuwait
Over 2 years using the app
September 22, 2026

It's not very intuitive and difficult to navigate. There are too many different tools that have overlap and they've made it so difficult that sometimes it's not worth the hassle.

Leadoff Baseball
United States
6 months using the app
September 10, 2026

Confusing and feels like it was designed 20 years ago. There are so many things wrong that there is no point listing them. Would not recommend but it's necessary evil, what choice do we have. So we use it because we have to.

Hot Tease
Australia
Over 2 years using the app
September 9, 2026

I cant get it to work, it wants to add my personal Facebook and I cant connect it to my mon sublime ink page

Môn Sublime Ink
United Kingdom
8 months using the app
August 28, 2026

Slecht bereikbaar, onterechte beoordelingen van mijn producten.

LauLau Treasures
Netherlands
6 months using the app
August 21, 2026

The usual mess and labyrinth of options/permissions/assignments that turn something simple into an elaborate and complex project, daunting enough to take the budget elsewhere. But the hordes are on their platform, so what are you gonna do? ¯\_(ツ)_/¯

Rozza.Cooking
United Kingdom
6 months using the app
August 18, 2026

The platforms seem like the do no integrate with spiritual products

Queen City Conjure
United States
Over 1 year using the app
July 28, 2026

me cuesta trabajo realizar lo que quiero como el catalogo

Cosmética Bio-Natural Yo soy Belleza
Mexico
About 1 year using the app