Reviews (196)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is extremely easy and fast to set up, delivering highly trusted “how did you hear about us?” and first‑touch attribution data. They use it to optimize marketing mix, budgets, CRO, and product strategy, plus NPS, product feedback, and charity flows. High completion rates, strong dashboards, flexible styling, and powerful integrations stand out. Support is described as elite, strategic, and very responsive.

January 15, 2020

Love this app. We use it on our checkout page to let customers chose which charity they'd like us to donate to on our behalf. We've had really good feedback from our customers too. Highly recommend.

Shakti Mat Australia
Australia
About 2 months using the app
January 24, 2020

Enquire Post Purchase Survey has given me invaluable data for my business. Matt is always quick to respond and answer any questions I have about the app. Highly recommend this app to all store owners!

Elevated Faith
United States
9 months using the app
May 21, 2018

Setup in minutes. Within days had actionable insights on customer demographics and market segments that are already having a big impact on advertising campaigns. Super responsive developer. A must have app!

Hakshop
United States
4 days using the app
Edited July 22, 2019

We had a lot of obstacles with multi-channel attribution. Enquire offers clarity and has a significant positive impact on our business. I'd recommend to anyone looking to scale a business for the long-term.

Raycon
United States
6 months using the app
January 14, 2020

Great customer response rate! This app has allowed me to better understand where my sales are coming from and has saved me thousands of marketing dollars. Well worth the small monthly fee. Highly recommend!

Hitched
United States
6 months using the app
May 8, 2018

WOW. super seamless. love the preview window. love how everything is turnkey and looks nice out of the box. love how there are no extra confusing features. and great value. y'all nailed this. really impressed!

Holstee
United States
21 days using the app
April 27, 2023

Fairing is extremely easy to set up and is one of our most useful Shopify apps that we have. The team is amazing to work with and is very responsive. Highly recommend using Fairing for your post-purchase survey!

ELVTD
United States
10 minutes using the app
March 3, 2023

Super easy and informative for a How Did You Hear About Us (HDYHAU)! Support and CX is great. We got really great insights about how customers were hearing about us and were able to shift our strategy accordingly.

JuneShine
United States
Almost 2 years using the app
November 13, 2020

This app is amazing. We went from embedding a slow, clunky survey monkey HDYHAU survey to Enquire. Response rates are up 2x, and the reporting that Enquire offered saves us 2-3h/ week of data exports and processing.

Sadire
United States
About 1 hour using the app
June 18, 2018

I love how simple this app is to setup and the data it gives to us post-purchase. We can see HOW our customers heard of our brand and expand our marketing efforts more or less in a certain direction. Highly recommend! A+++

Puravidabracelets
United States
About 1 month using the app