Reviews (196)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is extremely easy and fast to set up, delivering highly trusted “how did you hear about us?” and first‑touch attribution data. They use it to optimize marketing mix, budgets, CRO, and product strategy, plus NPS, product feedback, and charity flows. High completion rates, strong dashboards, flexible styling, and powerful integrations stand out. Support is described as elite, strategic, and very responsive.

October 10, 2019

Love this app! It's so important to know where your customers are coming from and other analytics tools rarely tell the full story. Enquire has made a huge difference for us in determining how people are finding out about us! Highly recommend.

holier
United States
About 2 months using the app
June 1, 2021

They've been awesome. While we've had a couple of technical difficulties along the way, they have absolutely killer support and are quick to help us out and get us anything we need. The insights from the app have also been hugely helpful for us

Earth Breeze
Canada
27 days using the app
December 13, 2022

Super easy to use and implement, and a seamless experience for customers as well means higher response rates than any surveying we've done before.

Absolutely invaluable with it's always-on capability, giving fantastic insights when implemented.

Breeo
United States
26 days using the app
January 16, 2020

This app helps us understand our customers even more. With a ±50% response rate on our post-purchase survey, we're gathering valuable data super quick & easy. Special thanks to Matt for helping us tackle some stuff that required more data drilling.

Jimmy Joy
Netherlands
6 months using the app
February 22, 2021

This app is easy to set up and use, and it provides important data that we use to calibrate and validate our marketing attribution models. From the user's perspective, it's non-invasive, as evidenced by the high response rates we're able to maintain.

ROKA Sports Inc.
United States
About 2 years using the app
December 2, 2019

We've been using Enquire for a few weeks now and I can say it's a must-have for brands that are advertising across multiple channels. Incredibly easy to set up, very high survey response rates (over 50% for us), and the team is a delight to work with.

The Cereal School
United States
18 days using the app
Edited July 9, 2020

This is a great app!! Not only because it saves us so much time, but because of its ability to offer valuable insights. Not to mention the excellent support I get whenever I need it. I can't see myself using any other app but this one, period. Thank you!

Heights
United Kingdom
5 months using the app
February 1, 2023

Fairing has been an amazing resource for us to yield valuable insights from our customers. It's super easy to use, and the support team is incredibly helpful. They always go above and beyond, and even proactively bring new ideas to our attention. Highly recommend.

Unbound Merino
Canada
Almost 3 years using the app
May 4, 2020

Brilliant app to get customer feedback. We used different surveys to understand customer needs during checkout to improve customer journey and conversion rate. Conversion Rate of respondents is crazy high. Easily set up and if needed customer support is outstanding.

Doli Bottles
Germany
About 1 year using the app
January 16, 2020

Matt & team have been fantastic partners! They have worked closely with us to tailor the app to our needs, which has been hugely helpful to us. We leverage the app as a key part of our attribution model so it's quickly become critical part of our performance analysis.

Boll & Branch
United States
8 months using the app