Reviews (196)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is extremely easy and fast to set up, delivering highly trusted “how did you hear about us?” and first‑touch attribution data. They use it to optimize marketing mix, budgets, CRO, and product strategy, plus NPS, product feedback, and charity flows. High completion rates, strong dashboards, flexible styling, and powerful integrations stand out. Support is described as elite, strategic, and very responsive.
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This app is great! It is so easy to turn on and looks so slick and seamless in checkout. Honestly... so surprised as to how painless it was! We've been dying to know where our customers are coming from as most of our traffic is direct and organic! Can't wait for that info!
We've been using this for a short period of time but so far so good. Our survey responses are way more insightful than originally thought so we decided to upgrade to a larger plan to get even more detailed insights. Looking forward to continued growth with Enquire Surveys!
Our company has been searching for a plug-in that can do simple, attractive, integrated post-purchase surveying. Enquire 100% fits the bill. They even helped us get a multi-question flow live earlier than we expected! And they have excellent, incredibly fast customer service.
Enquire has been a huge help in understanding attribution for marketing channels and drives truly helpful insights for our marketing team. If you're a brand that performs marketing experiments regularly and tests new channels, Enquire is a must have. Couldn't recommend it more!
Adding a post purchase survey has been immensely helpful in understanding our marketing attribution. The customizable Enquire features allow us to gather rich data about our customers and gives us a wide variety of ways to action on it. Highly recommend for any retail business!
Enquire has been an invaluable tool to gain deeper insight into our channel distribution and help us identify new opportunities to chase. It's been especially helpful for quantifying organic sources that would otherwise be hard to measure, including our brick and mortar location.
I didn't know what we were missing out on before we installed this. It has been hugely helpful in attributing our sales as we build our business. The developers are quick to respond and really receptive to feedback - I'm looking forward to the features they'll be adding down the road!
Fairing is the best- we use post purchase surveys to help create our goals and Fairing makes it so simple. Their support bank is super informative, and their team is friendly and always willing to help. They make it super easy to get set up, even if you've never set up reviews before!
Easy to use and has provided a lot of value to our business, specifically around organic influencers and channels that are doing the most for our brand. There are a lot of customization options and the team has been great at responding to questions and providing fast, thorough support.
Love Fairing! Been using them for a while and have collected responses to get more info on everything from customer discovery methods, new product interest, and general buying behaviors. We also have responses auto-slack us in a separate channel which is AWESOME for getting live responses from customers!