Reviews (196)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is extremely easy and fast to set up, delivering highly trusted “how did you hear about us?” and first‑touch attribution data. They use it to optimize marketing mix, budgets, CRO, and product strategy, plus NPS, product feedback, and charity flows. High completion rates, strong dashboards, flexible styling, and powerful integrations stand out. Support is described as elite, strategic, and very responsive.

June 21, 2019

Enquire is an easy to use post purchase survey for collecting customer data. It helps to track down sale marketing sources when UTM parameters haven't been used.

Lactigo
Canada
4 months using the app
August 5, 2021

Amazing app. So glad we got this installed in advance of iOS14 changes, it's been a complete gamechanger in terms of getting accurate channel revenue attribution.

Ocean Bottle Store
United Kingdom
About 1 year using the app
October 27, 2022

Fairing has been an immensely helpful tool for us to gain insights from our customers. The tool is very easy to use and the team is very helpful and accommodating.

Bear Mattress
United States
3 days using the app
October 9, 2019

Solid, Love the information we can now get from our customers. This is a must have for any business that wants to grow and learn how to better serve their customer.

ImpactDogCrates.com
United States
15 days using the app
October 14, 2019

Love this app! Enquire has been so helpful in understanding our customer acquisition path, and provides us with more insight into how customers discover our brand.

Great Jones
United States
4 months using the app
November 2, 2018

Super easy to setup and provides extremely valuable insights. Highly recommend to anyone looking to find the source of truth with their customer acquisition efforts.

Thursday Boot Company
United States
28 days using the app
Edited December 15, 2019

an invaluable tool for collecting customer reviews. the implementation on post-purchase page is effortless and customer support is speedy. cant recommend highly enough

COMRAD
United States
6 days using the app
April 6, 2023

Amazing tool! This has really helped us with attribution the last couple of years. It's also great to add follow up questions and get valuable insights from our customers.

MUD\WTR
United States
Over 2 years using the app
May 29, 2018

Great app and fast, easy set up. Hearing directly from customers is one of the most valuable forms of feedback and this app helps with that. Very satisfied with using it so far.

Outerknown
United States
7 days using the app
November 27, 2019

This app is definitely valuable. I also had to ask a customer service rep a question recently, and they answered super quickly and were very helpful. I really appreciated that!

Skylight Frame
United States
4 months using the app