Reviews (139)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to install and use, even for beginners, with flexible layouts, strong design customization, and support for multiple FAQ pages and categories. They like the clean, professional look, searchable dropdowns, and ability to add links on product and support pages. The free plan and pricing are praised as great value, and support is described as fast, helpful, and proactive with fixes and customizations.

May 23, 2024

super support - easy app!!

maxcryl_art
Germany
1 day using the app
DDSHOP APPS replied May 24, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,

May 14, 2024

Het is een mooie en makkelijke app om te gebruiken. Het doet wat het moet doen. Zeker een aanrader!

MostlyWoman
Netherlands
26 minutes using the app
DDSHOP APPS replied May 15, 2024

Hartelijk dank voor de geweldige recensie.

We hopen dat je een goede ervaring hebt met ons ondersteuningsteam en de DDSHOP FAQ-app.

Als u vragen of opmerkingen heeft, neem dan gerust contact met ons op via onze livechat of stuur een e-mail naar ddshopapps@gmail.com, wij staan altijd klaar om u te helpen!

Hartelijke groeten,

May 2, 2024

Intuitive and easy to use, very friendly and swift customer contact. Would recommend, 5 stars!

MENDO
Netherlands
About 22 hours using the app
DDSHOP APPS replied May 3, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

April 7, 2024

fast response

APRIME 環保襪
Taiwan
3 days using the app
DDSHOP APPS replied April 9, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

March 11, 2024

Great app and prompt service and help

Marshmallowstore.nl
Netherlands
About 1 month using the app
DDSHOP APPS replied March 22, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

December 27, 2024

I installed the app yesterday and spent time on it. Went to check on the FAQ page and is the APP broken?! Already?

It looks like the webpage at https://faq.ddshopapps.com/?embedded=1&hmac=25681b725535d387a765d4b097cb2b8181fdb9f8045e05dc94b7f9270198f6ff&host=YWRtaW4uc2hvcGlmeS5jb20vc3RvcmUvcG9zdHVyZW1kLWNvbQ&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.bHIX_sIEwIdcvXo_YWtV8iYkiBhjiVFZVToK0avZzy0&locale=en-US&session=4b09d5a26a87a0e458c2ac12a0762566af49959707e8a6eef62f329abaff55ec&shop=posturemd-com.myshopify.com×tamp=1735310000 might be having issues, or it may have moved permanently to a new web address.

Batana Babe ™
United States
About 11 hours using the app
DDSHOP APPS replied December 28, 2024

Sorry for the issue you are experiencing. We have received your ticket and have responded to you since yesterday. We have also sent a store access request to check the issue for you but have not received any response from you. Please check your email so we can assist you.

Kind regards,

January 20, 2022

the best app ever, i recomend to all of shopify developer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

littlegeniuseschildcarecenter
United States
22 minutes using the app
DDSHOP APPS replied January 20, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 7, 2022

Nice App. I use it hort time. it meets all my requirements. Would like to add more possibilities with editing styles

T-Sport Paddle Boards
United Kingdom
About 2 hours using the app
DDSHOP APPS replied January 7, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

Edited January 15, 2022

Cool app, exactly what I was looking for. For me it was important to be able to connect the FAQ to products as well.

inup
Germany
1 day using the app
DDSHOP APPS replied January 14, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

June 25, 2021

I subscribed to the $12.99 plan and it's awesome in customer service. The tech support is very responsive, instant and helpful.

Renpho HK (Dev)
Hong Kong SAR
1 day using the app