Reviews (139)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to install and use, even for beginners, with flexible layouts, strong design customization, and support for multiple FAQ pages and categories. They like the clean, professional look, searchable dropdowns, and ability to add links on product and support pages. The free plan and pricing are praised as great value, and support is described as fast, helpful, and proactive with fixes and customizations.

February 18, 2022

Easy to use and simple to set up. Handy little app with affordable pricing and a free plan. Good for stores that are just setting up.

HEIMAO BAKEBOX
Singapore
About 1 hour using the app
DDSHOP APPS replied February 18, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

January 10, 2022

This app is so helpful for any beginner who want to build FAQ page without any Shopify coding experiences. Recommend everyone to give try!

Style Rule
United States
4 days using the app
DDSHOP APPS replied January 10, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 11, 2022

Just installed this FAQ app and seems to be great. Love the various layout options and very simple to use - really happy that i've found this!

Zest & Pep
United Kingdom
7 days using the app
DDSHOP APPS replied January 12, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 24, 2022

Very nice app does what it's supposed to do, smooth animation, many designs to choose from and you can customize color and font etc. AND IT'S FOR FREE!

Cuddypup
Netherlands
About 2 hours using the app
DDSHOP APPS replied January 24, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 10, 2022

What a great FAQ app! It's so easy to use and works great! It has many different templates to choose from to make your store also! Exactly what I was looking for!

XL Arcade
United States
About 3 hours using the app
DDSHOP APPS replied February 10, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

February 27, 2022

This is a really good app. There is so many options of choosing your layout to match any aesthetic you want. I recommend to anyone looking to make a simple and effective FAQ page

RCHIVE.CA
Canada
20 days using the app
DDSHOP APPS replied February 27, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

January 14, 2022

A great application that is completely free. I don't see the point in asking money for such a small option. Even though it is extremely professional and organized towards customers. Recommended!

Turkesterone Europe
Netherlands
About 19 hours using the app
DDSHOP APPS replied January 14, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 22, 2022

The Free FAQ Page & Help Center App does exactly what it says and is VERY easy to install and set up, and the page looks very clean and professional. The style for the FAQ pages can be easily customized from the pre-made templates. Plus... it's free!

KidKinobi Merch
United States
14 days using the app
DDSHOP APPS replied January 23, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

November 17, 2021

I love this app! I have used it to add helpful additional text to my product description pages. Now my pages look neat, engaging and easily readable, with key questions answered in drop downs (for those who need additional info). Super helpful support with very speedy responses. Highly recommend!

Vivo Bodywear
New Zealand
20 days using the app
DDSHOP APPS replied November 17, 2021

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us

Regards,

January 14, 2022

Perfect tool, simple configuration! if you are looking for a free solution this one works best of all I have tested

Bethru
Poland
2 days using the app
DDSHOP APPS replied January 14, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,