Reviews (139)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to install and use, even for beginners, with flexible layouts, strong design customization, and support for multiple FAQ pages and categories. They like the clean, professional look, searchable dropdowns, and ability to add links on product and support pages. The free plan and pricing are praised as great value, and support is described as fast, helpful, and proactive with fixes and customizations.

November 4, 2024

Duke is very helpful and fast response.
The app is easy to use

Quality Life Coffee
Hong Kong SAR
About 1 hour using the app
DDSHOP APPS replied November 6, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

October 9, 2024

Great app, easy to use and fast customer service.

Bella Dura®
France
9 days using the app
DDSHOP APPS replied October 10, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

September 18, 2024

The app responded quickly to our request. It's easy to use and I highly recommend it.

MatchaJP
Japan
2 days using the app
DDSHOP APPS replied September 20, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

September 13, 2024

This is a great app. In my case, a FAQ is an essential part of my webshop so i am very happy to have found this app. Lots of options and also quick and helpfull support. Thanks!

PlasmaGans
Netherlands
4 days using the app
DDSHOP APPS replied September 14, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

August 21, 2024

It's incredibly fantastic, I swear. It's the best product I’ve ever used! The features are very convenient, and it’s so easy to use. Plus, any issues I’ve had were promptly addressed via email. It’s just amazing!

My Store
China
About 3 hours using the app
DDSHOP APPS replied August 22, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

July 22, 2024

Top App. Request for removing of Branding answered very fast. Easy to use.

druck-eule.ch
Switzerland
About 19 hours using the app
DDSHOP APPS replied July 23, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,

June 12, 2024

Super application et surtout un SAV très réactif

Versailles-Parfums
France
15 days using the app
DDSHOP APPS replied June 19, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,

May 13, 2024

Very happy with this app! Exactly what I was looking for. Had some trouble enabling the app but it was fixed within a day after reaching out. Thank you!

LoeLoe Creations
Netherlands
7 days using the app
DDSHOP APPS replied May 14, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

January 18, 2024

Even we don't have a subscription, the support is the best you will effer see. They reply very fast and in our case solved the "problem" in no time. We use this app on both our shopify stores and can recommend it to everyone. Great app/ Great support!

Scovvii Professionele Overschoenen
Netherlands
5 months using the app
DDSHOP APPS replied January 24, 2024

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

August 22, 2023

Perfect, exact what we need, easy to use.
The support is really great! They respond very fast and their help is great.

Overschoen-Kampioen | Overschoenen | Schoenhoesjes en Schoenovertrekken
Netherlands
Almost 2 years using the app
DDSHOP APPS replied August 23, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,