HelpLab FAQ Page, Product FAQs

HelpLab FAQ Page, Product FAQs

Reviews (220)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, even for beginners, and quickly creates “set and forget” FAQ pages. They value reduced support inquiries, a clean responsive design, and strong customization to match their brand. Product-level FAQs, flexible placement, search, and categorization are highlighted, along with good SEO and no speed issues. Pricing is seen as fair, and support is praised as fast, helpful, and reliable.

November 21, 2024

I do recommend this app, not only for his developer, really helpful but the app itself does a lot. I really love the feature that personalises the FAQ by product.

Gomitas Matonas
Mexico
19 days using the app
October 23, 2024

We needed a simple way to manage our FAQs and present them to customers in a well designed, searchable fashion. This app fits the bill perfectly and was super easy and fast to configure. Works like a charm.

The Christmas Light Emporium
United States
About 4 hours using the app
September 1, 2024

HelpLab is an outstanding all that has features that make it look like you have a full time developer on staff! Even better, the founder Amanda responds immediately, takes action and shows she cares about the success of your business!

Agent BBQ
United States
2 days using the app
June 12, 2024

Easy to use annd works well for our use case
Super responsive and nice developer answers questions immediately

natüür
Germany
Over 1 year using the app
June 7, 2024

I love this App. It is clean, simple to use and the perfect look for my brand. The customer service is lightning-fast and lovely.

max & blu
Australia
About 1 year using the app
March 16, 2024

I would highly recommend this app! Extremely easy to use and the developer is awesome at answering any questions!! I'm so happy that I installed this for my website, the FAQ page looks absolutely amazing and professional!!

Greek-ish & Co. LLC
United States
About 3 hours using the app
Avocados Lab replied March 17, 2024

Thank you so much for your glowing recommendation! We're thrilled to hear that you're finding our app easy to use and that you're pleased with the professional look it's giving to your website's FAQ page. We strive to provide excellent support, so it's wonderful to know that you've had a positive experience with our developer. If you ever have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope our app continues to serve you well!

February 6, 2024

Bhushan was awesome -- very responsive and able to solve my request quickly!

RIA Eyewear
United States
About 1 month using the app
Avocados Lab replied March 1, 2024

We're thrilled to hear that we provided you with such excellent support! Thank you for letting us know, and please don't hesitate to reach out if you need anything else.

December 20, 2023

Bhushan was very quick and helpful in helping me solve the issue although it was way past midnight! Thumbs up and I definitely recommend this app to anyone who is looking for a faq table to display on your online store or below your product tabs!

So Not Size Zero
Singapore
Over 2 years using the app
Avocados Lab replied January 25, 2024

Thank you so much for your kind words! We're thrilled to hear that Bhushan provided prompt and helpful assistance, even during late hours. We truly appreciate your recommendation and are delighted that our app met your needs. If you have any more questions or feedback, feel free to reach out. Happy faq-ing! 🌟

August 4, 2023

This app is great, and we had alot of support form the online chat where needed when we didnt know how to do something. highly recommend :)

VDM THE LABEL
United States
About 2 years using the app
August 8, 2023

The app is easy to set up and looks a lot better on our site than just a text list of faq's. Customer service was also prompt and helpful when we had a question.

Search and Rescue Denim Co.
Canada
Over 2 years using the app
Avocados Lab replied August 9, 2023

Thank you so much for your kind review! We're delighted to hear that setting up the app was a breeze and that it's enhancing the appearance of your site with a more appealing FAQ section. Should you need any further help or have more feedback, please don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible!