Reviews (664)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.

February 1, 2024

Awesome Customer service, Thank you so much for Sibi Firoz. Easy to use app. Automatic label generate works amazing !!! Strongly recommend !!!

Transfer Kingdom
United States
5 months using the app
January 31, 2024

Simple product to use that helps us move fast.
Excellent customer support, very responsive and helpful.
Highly recommended!

TaliaSari
Israel
Over 2 years using the app
January 30, 2024

I had the pleasure of working with Sibi! He was extremely helpful and answered all the questions before they were asked! The APP is amazing and will make our life much easier!

Bombi Gear
United States
1 day using the app
January 29, 2024

Manohar was very helpful and took his time to explain the app to me in detail. Thank you very much for your great customer service.

The Vegan Pantry
Canada
About 16 hours using the app
January 24, 2024

Customer service and setup of PH ship has been great. I have avoided costly mistakes thanks to the team.

charlie z + co
Australia
About 24 hours using the app
January 22, 2024

Sibi from tech support was very helpful and resolved our issues quickly,

Thank you PH!

Wines From Italy
United States
Over 3 years using the app
January 22, 2024

One of the most important aspects of any app is SUPPORT. There are a lot of items to interact with on this app, but the team provides amazing support and help. I am very pleased!

Naturally It's Clean
United States
4 days using the app
January 16, 2024

Customer support is great! Sibi helped me fix my issues!

Pravada Private Label
United States
Over 2 years using the app
January 5, 2024

Working with PluginHive has been amazing! The customer service has been great. I had to request multiple calls for assistance and they were very helpful. I will continue to use their services in the future.

McCall Fitness
United States
8 days using the app
December 15, 2023

Can be a little tricky, but works well and great customer service! I had an issue and got it fixed over zoom within 30 minutes!

Boichik Bagels
United States
5 months using the app