Reviews (664)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.

December 14, 2023

Easy to use. Technician was helpful when I needed it.

Soft Serve Parts
United States
2 days using the app
December 4, 2023

Sibi was great. Helped me right away. Thank you

Shop Abeles Heymann
United States
6 days using the app
December 1, 2023

The team has been really great to work with - they are incredibly responsive to our requests. They will get on a zoom with you anytime to troubleshoot! Also very friendly and readily responsive via email support.

99 Counties
United States
5 months using the app
November 28, 2023

Very helpful, thank you so much for your patience. Sibi was great!

God's True Cashmere
United States
About 19 hours using the app
November 22, 2023

Sibi was amazing. Helped configure our account and verified all modules were working properly.
Highly recommend Sibi

Happysliquor
United States
2 days using the app
November 21, 2023

excellent tech support! Fast response

prosperacorp
United States
39 minutes using the app
November 21, 2023

Incredible service from the Pluginn team. I had scheduled phone calls to talk be through the whole process of setting up the plug inn. Such an incredible service :) Look forwards to reaping the rewards of being able to ship internationally. Thank you!

Back 2 Nature
South Africa
About 21 hours using the app
November 20, 2023

Team, is always supportive in order to help in the setup and debug process. Really appreciated to have them as our shipping partners. Thanks Sibi and Manohar.

Seattle Orcas
United States
24 minutes using the app
November 17, 2023

As simple to use an configure as any other Shopify setting. Instant customer support. Works perfectly, easily recommended.

FineLiquors
United States
About 3 hours using the app
November 9, 2023

Fast customer service. Helped get me all set up!

Transport Parts LLC
United States
1 day using the app