Reviews (664)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.

November 5, 2020

We have a very urgent request concerning the transport module. The team of support has a very efficient glass transportation system. Thank you very much for your help and your professionalism.
Great job. We are saving 200 dollars per month with you.

Adizes Institute Publishing
United States
20 days using the app
September 7, 2022

This app significantly eases the process of shipping. From packaging to tracking it simplifies the work involved. The documentation is excellent and on the rare occasion when I've needed help, the support team has been quick, knowledgable and thorough.

baisch-development
United States
About 2 months using the app
August 11, 2021

The support of this team has been absolutely phenomenal. They have helped me every step of the way, very prompt to respond and they were even willing to jump on a Zoom call to help explain things further. If you are using Fedex shipping, this App is a must!

Tahona Store
United States
21 days using the app
PluginHive replied August 18, 2021

We are happy to know that our support was helpful in setting up the app. Thanks a lot for the review. This means a lot to us.

January 14, 2021

Fantastic customer support and all around an A+ app! The calculated rates are EXACTLY the same as generated from our FedEx Ship Manager account (down to the penny), and dimensional weight calculation is SPOT ON. Highly recommend for anyone using FedEx to ship!

ArcBest® Company Store
United States
10 days using the app
PluginHive replied January 18, 2021

Thanks a lot for the awesome review! We’re glad to know you are happy and excited to use the App.

January 5, 2021

This app has been working well for us since installation about 6 months ago. The support has been great, they helped me troubleshoot some issues that I couldn't sort out with tricky commercial vs. residential addresses and the services that we had setup to use.

Nordstrand Audio
United States
8 months using the app
PluginHive replied January 7, 2021

Thank you so much for taking the time out to share your experience with the app. We appreciate it.

December 29, 2021

Great customer support! Addina was incredibly helpful and quick to respond. When I was having trouble setting up the features and integrating it with my store, she got on a call with me the same day so we could screen share and she answered all of my questions!

barkpottywholesale
United States
8 days using the app
PluginHive replied January 13, 2022

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority. Thank you again for your feedback.

February 4, 2021

I had a lot of technical issues with integrating the app with my Fedex account but the team were really great and went above and beyond to help me fix everything. Very speedy responses from customers services reps. I look forward to using this app print my labels.

La Gent
United Kingdom
2 days using the app
PluginHive replied February 10, 2021

Thanks for taking the time to share your thoughts and feedback with us. We appreciate it!

September 4, 2019

The team at PluginHive was great ! We had problems with some specifications on our website and they were with us all along when it came to resolving them. They even went the extra mile by taking our feedback in order to add extra features to the app that are awesome

Lemaire
France
4 months using the app
August 5, 2019

This application meets our complete requirements. The support we have received for our store was incredible. They responded quickly and the issues we were facing. Since Shopify does not have built-in FedEx integrated, we tried this application and works flawlessly.

BuDhaGirl
United States
10 days using the app
June 1, 2020

What took months with a previous developer on the Craft Commerce platform only took myself, who has no experience in building sites, less than a day to integrate with our FedEx account rates and get all our products accurately pulling shipping costs. Definitely recommend.

PedestalSource
United States
21 days using the app