Reviews (664)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.

February 1, 2023

I love the Support that this App gives! Shashi Kumar is very hands on and gives great tech support. He was very concerned about my issue that i was having and went above and beyond expectations.Thanks for the zoom call and If i ever have a problem i hope to get you again.

Grech Motors Parts
United States
4 months using the app
May 20, 2022

We recently had issue with switching fedex accounts and the support team at PluginHive killed it! They helped us resolve the issue same day. We really like the label generation and ease of use once it's set-up. I highly recommend using this app for your custom shipping needs.

Agriguard
United States
Over 2 years using the app
Edited February 14, 2023

Very helpful onboarding. Like the integration with Shopify and how it self selects the appropriate box for the item. Allows for bulk processing of orders to save time. Sibi Firoz was very helpful. Had additional integration questions and they were answered with great help.

Desert Steel US
United States
11 days using the app
November 22, 2021

I am only into day one .....but hands down the best customer support I have yet to see on the Shopify app store. I called to ask a question, they immediately got me on a zoom call and sat there with me for 30 minutes while I went through my first order batch. Beyond impressed.

Ilios Lighting
United States
18 days using the app
PluginHive replied December 14, 2021

Thank you for your appreciation and support. We always try to give our customers the best support possible.

October 7, 2022

We used this plug-in to connect our Fedex account with shopify. Process is very easy and user friendly.
Also Plug-in Hive support is Excellent and quickest, they had provided full overview of plugin over call, also they work on customer suggestion make process more smoother. :)

UmaGhosh
United Arab Emirates
3 months using the app
September 27, 2019

This app will save a lot of time manually generating fedex labels. The setup took longer than I expected and we've encountered a few small hiccups with some of the smaller features within the app. However, the core functionality works well and the support team is very responsive.

VEDA
United States
About 1 month using the app
October 20, 2021

Ship, Rate and Track for FedEx is a solid Shopify app that allows me to ship FedEx One Rate and have access to my company's negotiated shipping rates. The app works as expected and the customer service stands out. Jon was responsive and knowledgable. I couldn't have asked for more.

Money Ruins Everything
United States
2 days using the app
PluginHive replied November 15, 2021

Thank you Rob. Working with you was a pleasure. We are glad to be of service and happy to know that the app works perfectly for your business requirements including the FedEx One rate and negotiated rates.

December 30, 2020

We ship thousands of packages monthly and this app handles the volume well. They are also very responsive with adding new features that we need (printing labels in advanced vs. waiting until the day-of) and helping us troubleshoot (even when it isn't their issue). Highly recommend!

Cherrystone Aqua-Farms
United States
9 months using the app
PluginHive replied December 31, 2020

Thank you so much. We are happy to know that you are able to seamlessly handle the shipping for 1000s of packages in a month with the the app and are able to generate labels in advance.

February 3, 2022

This plugin really simplifies our fulfillment process. It is extremely flexible, and can be configured for many scenarios. The amount of settings can be very overwhelming, but the support team is extremely responsive and helpful. Be sure to test your configurations before going live.

From Scratch
Thailand
About 2 months using the app
October 29, 2021

The staff is extremely helpful! Setting up FedEx shipping is pretty complicated when it comes to getting your authentication key, printing test labels, etc. These guys were really helpful getting us approved with Fedex and customizing our settings so our negotiated rates showed currently.

Bands 4 Bros
United States
11 days using the app
PluginHive replied November 15, 2021

We’re glad our team was able to help you streamline the FedEx shipping process with negotiated rates for your store. Thank you so much for taking out the time to leave us a 5 star review.