Reviews (664)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.

January 7, 2021

Is there a way to rate more than 5 stars? The customer service team of this app is really beyond excellent! They've assisted me from the beginning to the end of the installment process; they patiently and efficiently answered all my questions! The app is also great! It meets all the requirements we're looking for and it exceeded our expectations! Awesome! :D

Stellina
Italy
About 6 hours using the app
PluginHive replied January 13, 2021

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you enjoyed our product and service.

Edited November 15, 2021

Addina has been very help with the process of setting up the app for us. This app is a game changer and we are very happy to be setting it up right before black Friday. I recommended is app to everything for maximum shipping efficiency AMAZINGGGGGGGG We was also followed up by Anees. She was able to put the final touches on our account we are all good to go.

Bfyne
United States
3 days using the app
PluginHive replied December 16, 2021

Thanks a lot for recommending the app and great to know that you benefitted from it on the Black Friday. It’s wonderful to hear that you received great service and support at PluginHive. Thank you so much for supporting us with a five star review. We hope to work with you in future.

December 7, 2021

As a growing business expanding into the international market, I found this app very user-friendly and efficient. The integration with my Fedex account was seamless and immediate. I would recommend this application to anyone. This customer service was very professional and prompt upon request and I feel comfortable knowing that if I need any help, it will not be far.

Sanga Collection
South Africa
About 4 hours using the app
PluginHive replied January 4, 2022

Thank you for recommending the app and its great to know that its helping you in your journey of growing your business into domestic and international markets.

August 5, 2021

Addina was super helpful in resolving my issue. She resolved it quickly and efficiently. I really appreciated this as I was having trouble and it was already 3AM on my side of the world. Addina jumped in and helped me with my issue via screen share. We have been using this app for some time and love the convenience and information it offers to our customers. Thank you!

STATE Bags
United States
About 2 years using the app
PluginHive replied August 30, 2021

We understand how crucial it is to resolve issues that come in the way of streamlining the shipping process for your business. We’re happy we could quickly resolve the checkout rate issue. Thank you so much for the 5 star review.

Edited January 31, 2024

Excellent team that provides crazy service, thank you very much, after a long time of searching for an application that will make everything automatic for me in deliveries, I finally found it. highly recommend . Especially for the service of SHASHI KUMAR

I GET AMIZING SERVICE FROM ABHILASH THIS GUY IS VARY PROFESSIONAL IS HALP ME VARY MACH TO UNTDSTAND HOW EVRITHING WORKS

keyshop online
Israel
About 1 year using the app
March 29, 2020

It is a great app for the user who has Fedex account with negotiated rate. If you don't have Fedex account, this app is not for you. Customer service is very responsive. Love it! The other good point is this app integrates Shopify better. I can stay on the shopify website all the time to generate shipping labels instead of launching another shipping website. Good job! Keep it up.

Nature's Generator
United States
4 months using the app
Edited March 31, 2023

Shashi helped tremendously with helping explain the workflow of the app for our first shipment using the app. It was very easy and explained by him perfectly. This app makes shipping much easier for our store that requires special shipping.

3/31/2023
Manohar was a great help in fixing the issues we had with product sizing and box sizing set up. Great customer service as always!

Casters.com
United States
2 months using the app
August 11, 2022

One of theeee Best and Thee most useful apps to all the store owners using FEDEX and relying on other thirdparty apps for their shipments.have been using this app for 3 months and the support from this team was really really good be it with initial set up or analyzing any issues or questions that needs to be looked in to ASAP to meet your requirement to customize the app to you need.

Remy And Virgin
United States
5 months using the app
March 14, 2022

Love the detailing of this app. Everything has been well thought and very accurate in terms of price display. Customization required for any kind of adjustments per business owner is awesome. The best part is their support. I have had a couple of issues in last 3 months of usage but the team was very prompt in reply and getting the problem solved within a hour. Very happy with this app/.

4S Graphics
United States
2 months using the app
PluginHive replied April 29, 2022

Thank you very much for the wonderful feedback for the app and the support. Thanks a lot for taking the time out to recommend our app and support.

November 5, 2021

I have contacted customer service many times regarding many concerns and they really helped a lot. We are trying to display the estimated shipping time at our checkout page by full integration, while maintaining 2 constraints: not showing the customers the exact courier company, nor the shipping cost. This is one of the few apps that provide this kind of integration and its really helpful!

Partify
United States
About 1 month using the app
PluginHive replied November 19, 2021

Thank you so much for your positive feedback and specifically mentioning about the features. Your review means a lot to us. We are glad that you are happy with our solution. We look forward to serving you for many years to come.