Reviews (664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.
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App was exactly what we needed. It helped make the fulfillment process seamless and support was fantastic when we needed help.
Thank you for recommending the app, we’re glad its helping streamline your fulfilment process and Thank you for appreciating the support, we try to assist our customers in any way possible.
This app is very useful! Labels are generated within a minute. If there is trouble, assistants are immediately on the line to help. Great job!
Hi Dragonfly ,Thank you for taking out the time to leave this great review. It means a lot to us. And we’re happy to know that generating labels is now an easy job for you.
Customer Support is very helpful with setting it up on our store. Addina and Prathyusha were able to answer my questions as well. I recommend this app!
Thanks a lot for recommending the app and we’re glad our team could help in the app’s configuration.
Support from the PluginHive team has been incredible and fast! We switched from WordPress (also using their tools) to Shopify and the team was able to help us get things working properly.
The support team has always been very responsive to any queries I have, often offering to do what is required instead of just passing me off to a knowledge base somewhere to figure it all out myself. Highly recommend!
We are glad to know that we were helpful in the process of your account integration with FedEx. Thanks a lot for recommending our app.
I needed this app because we ship with dry ice and this app covers that! Everything wasn't working seamlessly right away, but support was very helpful and prompt at answering my questions and working through any issues.
Just starting to set this app up now but I can tell you their support is great. I have had a couple questions and they've been super fast in responding with accurate and informative answers. Looking forward to using this app in our fulfillment pipeline.
Thank you so much for the positive review. This will keep our team motivated.
Incredible customer service with this app - we struck some minor issues on install which were responded to with incredible speed and resolved within 24 hrs. We have been looking for a way to ship FedEx without having to leave Shopify for some time, and are so thankful to have found PlugInHive
This will help our business tremendously and cut down on time from manually entering labels. It was a little tricky trying to navigate the app on my own for the first time, but the tech team was extremely responsive to my questions and thorough with their answers. Thanks Jon and Prathyusha for your help!
Very good app and great support. Easy setup once the WS credentials are created. A real game changer for us. Auto-label creation works perfectly. One issue we have is that the app does not recognize Asian characters which Korean clients tend to input when filling in their address in the check-out process. I guess that is not really the app's fault. The tracking section could be improved: more columns, readability, filters... Finally the ETD commercial invoice generated should reflect the actual order sent reflecting items removed of the order before shipping. Also, the tax numbers information collected in the check out process should be reported.
Keep up the good work!
Thank you so much for the positive review. Thought I would let you know that FedEx does not allow Korean characters in a label. That is the reason the app does not.
