Reviews (662)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.

April 16, 2025

This app makes printing the labels needed for our FedEx account much easier. Before, we had to manually add everything on the FedEx site, but this is a great solution. Also, customer support is top-notch, as they are there to help with any questions you may have.

Rocket Canopy
United States
6 days using the app
PluginHive replied April 25, 2025

Thank you for your review! We’re glad to assist you in integrating your FedEx account for domestic shipping, configuring standard and freight services and setting up the right packaging method for your Canopy Solutions store in the United States.

If you have any questions, feel free to reach out!

March 21, 2025

Excellent service. Very Knowledgeable on the shipping rates calculations. The actual billed rates from FedEx vs estimated rates were very close.
Also, no limit on how many shipping labels you can print is a breeze.
Thanks.

Jamali Garden
United States
5 months using the app
PluginHive replied April 16, 2025

Thank you for your review! We’re glad to assist you in integrating your FedEx account for domestic shipping and setting up weight-based packaging with volumetric weight options for your store, which specialises in Floral and Garden Supplies in the United States.

If you have any questions, feel free to reach out!

October 25, 2024

Fantastic customer support. We have used this app to integrate FedEx with our ShopifyPlus store. The setup was straightforward, the documentation concise, and the customer support was there if we needed it—the best app for FedEx label generation.

Perfumehead
United States
Over 1 year using the app
PluginHive replied November 11, 2024

We appreciate your feedback! We’re happy that we could assist you in integrating your FedEx account and setting up FedEx shipping services like FedEx Ground, FedEx Home Delivery & FedEx 2Day for your Perfumes store.

If you ever need additional support, don’t hesitate to reach out!

October 10, 2024

We've been using this app to integrate FedEx with our Shopify store, and it has been a game-changer. It displays our negotiated FedEx rates perfectly, allowing us to provide accurate shipping costs to our customers. The setup was straightforward, and the customer support team has been extremely helpful with any questions we had along the way. If you need a reliable solution for FedEx shipping on Shopify, this app is a must-have!

Synergy Wetsuits
United States
Over 1 year using the app
PluginHive replied October 23, 2024

Thank you for the review! We’re happy that we could assist you in integrating your FedEx account and setting up FedEx One Rate for your sports apparel store. We appreciate your recommendation and are always here to help with further questions!

September 26, 2024

Had an issue and App developers followed up with my concerns and addressed in a timely manner. Would recommend this app for anyone with Shipping multiple orders at a time . It makes it much easier for someone in a warehouse setting to print, pack , and ship orders our easier and faster. There are many features than make this app unique. we are able to ship our products out with accurate shipping rates to customers and manage that imformation in the app. Highly Recommend.

SquarePeg
United States
Over 1 year using the app
PluginHive replied October 15, 2024

Thank you for your kind words! We’re glad to hear that our app has simplified your shipping process and helped with integrating FedEx shipping into your kitchen faucets and sinks business.

Your recommendation means a lot to us!

Edited May 28, 2025

Great set up support!

I came back to edit my review after using the plugin for several months. I want to emphasize how helpful it has been if you are shipping with Fedex through Shopify and using various box sizes. If you have any questions, the support team is instantly available and will find you a solution. They have thought of everything you need to make complex shipping needs simple. Can't say enough good things.

LiveBand BFR
United States
10 months using the app
PluginHive replied August 22, 2024

Thank you for your review! We're glad we could assist you.

If you need any more help or have questions as you move forward, feel free to reach out to us at support@pluginhive.com. We're always happy to help!

Regards,
PH Ship Rate & Track for FedEx

May 8, 2024

PH Ship Rate & Track for FedEx has one of the best support groups you will ever find. We have a Shopify store that uses PH Ship Rate and for a number of years, we have had no problems. Recently problems occurred. We contacted the support group and in only hours they fixed the problem.

SIMPLY THE BEST

Lithia Spring Water
United States
Over 1 year using the app
April 25, 2024

We have been using this app for a few years, works great connecting our existing FedEx account to use in Shopify. All of a sudden it stopped working, customer support was immediate and helpful. As it turns out, the problem was not with PH Ship, it was our fault: we had changed items in the store, but the item was purchased by the customer before the change, so shipping had to be manual. Not sure I would have figured out without PH's customer support.

Michael Wainwright USA
United States
Almost 4 years using the app
PluginHive replied May 9, 2024

Hi Michael,

Thanks so much for the fantastic review! We're thrilled to hear our FedEx shipping app has been streamlining your FedEx connections within Shopify for years. We're also happy that our customer support team was able to quickly identify the issue - those manual shipping situations can be tricky!

PH Ship, Rate & Track for FedEx offers a variety of features to help automate your workflow, but our stellar support team is always here to lend a hand whenever you have questions or need a troubleshooting whiz.

Don't hesitate to reach out if you ever need anything in the future!

Thanks again for choosing our FedEx app!

April 2, 2024

I had an exceptional experience with Sagar K S, who demonstrated remarkable patience and attentiveness to all my queries regarding the application. He skillfully guided me through its features, making the learning process smooth and enjoyable. The app itself is user-friendly, catering comprehensively to the needs of my new business. I plan to familiarize myself further with the application through practice, and I'm optimistic that FedEx will become the exclusive shipping option for my customers, thanks to its professionalism and efficiency.

Top Vers Btm
United States
5 days using the app
January 29, 2024

Touseef was very helpful in walking through setup of the app. 5 star for him.

The app is easy to use and lets us take advantage of our lower FedEx rates in a basic and easy to use process. Wasnt able to set up more complex automations so I'd give the app a 4 star.

Overall 4.5 average which rounds up to 5.

Neems
United States
3 days using the app