Reviews (662)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.
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It has a lot of bugs and is missing a lot of functionality. The customer service is pretty good and responsive but they can’t always fix the problem.
We've used this for several years now as our go to app for Fedex LTL freight rates. Never disappointed. Customer service is amazing and was able to rectify any issues with rates showing on checkout within minutes of a zoom call. Definitely recommend
Sibi Firoz was very helpful and clear with the help!
Quick to respond and clear about the answer to questions.
App is easy to use. The FedEx label generator is easy to use as well. We went over the details on formatting the name on the Shipping Label and verifying the the Rates reflect the FedEx account connected through the app.
The support has been nothing but amazing. As I am new to Shopify and shipping, I've thrown a thousand questions and issues at them and they never fail to respond with a solution or guidance. Most of the time the responses are almost immediate, and even on weekends. Even when the issues I had ended up not being caused by the app. Thank you and great job to Touseef, Sagar, and the team behind the app. Highly recommended!
Sibi was super helpful and accommodating. He worked quickly to answer my questions and fulfill my requests.
The app is super user-friendly and saves our company many many hours of labor! Must recommend.
We have been using the app for a while and have run into several limitations that make it difficult to work with. If you need to partial fulfill will not be able to use the app on the remaining part of the order since it does not support partial fulfillment. Also, if there is a large order that exceeds fedex order size, when you need the app the most you are left resorting to entering the information manually, one package at a time, into FedEx site.
The app does everything that we need. We ship freight, small parcel, partial fulfillment, MCF, and Buy with Prime and this app seamlessly integrates and works great. The team is amazing and responds right away. They would send a link to Zoom and walk you through the entire setup. I highly recommend trying this app if you are shipping with FedEx.
Responsive support team, but they can't get it to connect to FedEx Freight. I've gone back and forth with support but his app just doesn't work.
Dear David,
We sincerely apologize for any inconvenience you've encountered while using our app.
Please note that your FedEx account is currently limited to a single Shipping Address for Freight shipments. This restriction is why you may have encountered difficulties processing shipments when the fulfillment location differs from the authorized address on your FedEx account.
Given that you manage multiple warehouses, we recommend reaching out to FedEx to authorize all of your warehouse addresses on your account. This will ensure seamless processing of shipments from each location.
Should you require any assistance or have further queries, please don't hesitate to reach out to us. We are more than happy to help.
Thank you for your understanding and cooperation.
Best regards,
PluginHive
I have been using this app for quite a while now and find it a fantastic tool. Makes the shipping element so fast. I have especially appreciated the help I have had from everyone on the helpline at PluginHive to iron out any issues for me. Incredibly helpful and generous with their time. Sarah
Thank you for your review! We’re glad we could support you in integrating your FedEx account and setting up international shipping from Australia, including configuring duties to be paid by the recipient and passing the Manufacturers Identification Code (MID) for your fragrance shipments.
If you have any questions or need further assistance, feel free to reach out!
Can't believe how easy it was to just input a bit of info and start using Fedex labels. I tried the manual route of going through fedex. Trust me, you don't want to try that route. You'll save an enourmous amount of time and money using this app (you don't need the advanced shopify plan to use this app, you do to connect fedex through the traditional route.) Fast and professional customer service. I hope to be a long term customer.
