Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (505)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.

April 15, 2024

I struggled getting our digital downloads up and running until I found Filemonk. We've had it for several months and after figuring out the initial steps to load digital content, its worked great. After several months, I had a question, and Sandesh got back to me super quickly with a helpful answer, very good customer service. I really like how the Download now feature appears in the customer thank you email - its very helpful for the customer. Definitely would recommend this app.

Out West Beads
United States
6 months using the app
Edited May 23, 2026

Very good app for my needs, customers get instant delivery and pretty much had no problems, works very well with Shopify. Love it. The founders continuously take action to improve the app and bring costs down. Very impressed.

Dante Dhillon
United Kingdom
About 2 years using the app
March 21, 2024

I switched to this app to sell my digital content in December, my busiest time of the year, because the app that I was using previously started to fail. Since my merge to this app, I have received outstanding support from them anytime I have a question.
They are very responsive and detail oriented. They were able to walk me through the entire process of merging from the old app to this one and went above and beyond to make sure that it went flawlessly.
I highly recommend using this app if you sell digital products.

Pixel Perfect Sequences
United States
4 months using the app
March 19, 2024

We have been using Filemonk for the last year and are so happy with the digital delivery service. We have also used them in conjunction with a subscription service and they have integrated seamlessly. The few minor issues we have had, the customer service has been very responsive and resolved it very quickly.

Simply On Purpose Print Shop
United States
About 1 year using the app
February 24, 2024

I've been with Filemonk for two years. My business is a busy one and they're always on top of it. Whenever I have any issues their costumer service is always extremely helpful. I highly recommend using this App.

Noah from @liveforlines

liveforlines
Canada
Over 1 year using the app
February 8, 2024

Great app, very easy and intuitive to use. I like how much you can customize it, you can set it so files are delivered from your own email, change the email text, logo, and message, as well as revoke access to the files if the purchaser requests a refund. Best of all support is very quick to respond and go out of your way to make sure the features work.

Kam Knight
United States
3 months using the app
January 31, 2024

Perfect app, very intuitive and easy to setup. Works great, customers can download their files right from the thank you page and they also receive an email. I haven't had one customer yet ask me where their files are. Great app

Vidalova
France
20 days using the app
January 27, 2024

I have just launched my first digital product using Filemonk. I am using the free version at the moment because I wanted to trial it but I am super impressed already. It is very easy to use and very initiative. The free version is limited in the number of downloads per month but it does include enough of the other features that I have been able to get a great understanding of what I can do. I will be upgrading to the paid version soon.
Thank you for an excellent product.

Nana Anna NZ
New Zealand
4 months using the app
January 27, 2024

After testing multiple apps for digital file delivery, Filemonk has proven to be the best option for our needs. It makes management of our digital products and fulfillment very easy. Also, support is very quick to respond and makes sure that any questions we have are answered in detail, where other apps may just send you a link to a knowledgebase article. Highly recommend!

Wolf Conservation Center - Adoptions
United States
9 months using the app
January 23, 2024

the customer support team is fast responsive, very knowledge, and very helpful.
the app is easy to use and comfortable, i had no problems with customers not getting their product, everything was smooth.
highly recommend to anyone who sells digital products

women secrets
Israel
About 2 months using the app