Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (505)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.

October 17, 2023

Compared to other apps, FileMonk offers a little more storage to start—that's why I switched. Plus, the UI is pretty and clean. Took a little bit of jerry-rigging to get it tailored to my specifications, but it wasn't hair-pulling, and a quick Google search helped troubleshoot any issues.

I'll be happy to stay committed to FileMonk for as long as it works.

Falvie's Shop
Canada
About 23 hours using the app
September 18, 2023

This has been by far one of the better Apps for my shopify store. most everything about it is easy to navigate the customers receive the product instantly and I don't have to worry about constant babysitting of the App.

lash apothecary
United States
19 days using the app
September 5, 2023

This is a great app that has met all of my needs for digital downloads! My entire shop are digital downloads, so it's really important that this is seamless for me (I tried the free version from Shopify and it just did not cut it). The best part about this app is Kartik: he is so responsive and so willing to make adjustments to the product to meet specific needs. Thank you, Kartik!

The Graceful Baker Shop
United States
About 1 month using the app
Edited February 23, 2026

I had an issue adding variant sales options this morning so I used the handy live chat button. After a couple of minutes wait I was connected with Shashi who worked on his end to fix my issue. I was able to continue to use Shopify by navigating different pages without losing the in-progress chat session on the Filemonk app. It's the best live chat experience I've had, other companies live chat kicks you over to an AI response which then doesn't go anywhere. Very happy I chose Filemonk for my Shopify digital download solution.

MoCap Central
United States
Almost 3 years using the app
April 12, 2026

This platform is just incredible and their support is outstanding! I LOVE IT.

I had a couple issue setting things up and reach out to their support on a Sunday and they were there to immediately help! Grateful to Shashi for the stellar customer experience. I am so grateful!

No our customers can confidently shop on ivlmovement.com and gain access to their self development digital items immediately!

ForLife (4L / IVL)
Canada
About 21 hours using the app
May 17, 2026

i like it so far everything is clear

GoForSpirit
Netherlands
About 1 month using the app
April 7, 2026

Excellente application de vente de documents digitaux. Facile à prendre en main malgré une interface en anglais. Je recommande à 100%

tricot-therapy
France
Almost 2 years using the app
April 6, 2026

Easy to use once set up. Works fantastically for my needs

Dungeons & Starships
Canada
Over 2 years using the app
April 6, 2026

Fire! I like it. Only bothers the limits but its fixable with buying a plan so its good I guess

!NFNX
Latvia
16 days using the app
April 5, 2026

Amazing app! We've been using Filemonk for about a year now and very happy with how easy it is to use on the administrative side, and for our customers. Highly recommend!

The Male Muse Store
United States
Over 1 year using the app