Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (505)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.

November 23, 2025

All right! The best app to sell digital products. The customer services is really good, Nagaraj solved all my questións in really fast.

Master APTIS
Spain
About 1 month using the app
August 28, 2025

Ich nutze Filemonk derzeit für digitale Produkte in PDF-Form und bin super zufrieden - einfach zu installieren und funktioniert einwandfrei! DANKE

UKUlala by Daniela
Germany
9 months using the app
August 9, 2025

I've been using the app for a couple of months now and it's worked very well for downloading digital products.

DigitalOneDesign
United States
3 months using the app
May 25, 2025

Je commence à explorer cette application performante et simple à comprendre! Ce qui est génial et qui compte, c'est que vous avez un support parfaitement disponible et très réactif, qui vous assiste sérieusement et qui vous lâche pas! Merci à cette équipe.

Tap For Files
United States
1 day using the app
April 11, 2025

Simple design, good technology, very responsive support.

It does exactly what it says.

Hamsti Schuli
Switzerland
9 months using the app
January 28, 2025

A useful and easy to use app.
Still a newbie in using it, but I am pleased so far.

Jump Mentoring
Switzerland
2 months using the app
Artos Software replied February 5, 2025

Thank you so much for your kind words! :) I'm very happy to learn that you're finding things easy.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!

-Vishu / Senior Technical Support Specialist

October 23, 2024

sneha helped us very well, very fast and clear information :)

Thor Athletics
Netherlands
5 months using the app
Artos Software replied October 25, 2024

Thank you for your review! I'm glad I could help link your digital file to a product on your store that your customers receive upon purchase. I wish you the best for your store.

We're always here if you need anything else at all.

- Sneha / Merchant Success

October 22, 2024

Thank you very much for the customer service's help. The response was very fast and helped me solve all the problems. This APP is definitely the first choice APP for customized artworks.

PaletteTales
Hong Kong SAR
About 4 hours using the app
Artos Software replied November 7, 2024

Thank you for your wonderful review! I'm glad we could help setup your own custom email to send emails to your customers and customize the email template. We wish you the best!

We're always here for you! :)

- Sneha / Merchant Success

October 15, 2024

i really love this App!

For us, its a gamechanger and exactly what we've been looking for.

Also, the fast support is truly amazing. Big Thanks to Anaam for the fast and precise support. for setting everything up that i was missing and for double checking all the previous configurations that were done by myself. I appreciate that alot!

Keep it up, can recommend 100% !!

Smarteltern
Switzerland
About 8 hours using the app
Artos Software replied January 22, 2025

Thank you so much for the kind words in your review and for the name mention as well :)

It was my pleasure to help set up the 'download button' on the thank you page. I love what you sell and wish you the best of luck.

-Anaam / Merchant Success Lead

September 25, 2024

Great app and simple to understand! And has very helpful customer service with fast response. Highly recommend it!

Stefan Papir
Norway
About 1 month using the app
Artos Software replied September 30, 2024

Thank you so much for your amazing review! I’m thrilled to hear that you find Filemonk easy to use and that our customer service has been quick and helpful. Your recommendation truly means a lot! :)

If you ever have any questions or need support, don’t hesitate to reach out. We're here to help!

- Sneha / Merchant Success