Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (504)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.

August 23, 2022

I'm using this app in combination with the Buy Button API on an external website, meaning that our original Shopify storefront is disabled. It works perfectly. The developer is very responsive. Thumbs up!

PEAK Berlin
Germany
1 day using the app
March 30, 2026

Super !!!

WektorDziałania
Poland
2 days using the app
June 3, 2024

Easy to use. Great customer service! Just wish it was a little cheaper since shopify is pricy (for my budget) to begin with. But I was given a discount so that was super helpful!

Shabby Pickle Parties
United States
2 months using the app
January 27, 2026

Works really well.

Noback Ship Models
Netherlands
About 1 month using the app
September 9, 2025

great agent very quick and professional 10/10

Fineline Club
Belgium
About 1 month using the app
August 10, 2025

Super

czapa7resell
Poland
7 days using the app
June 5, 2025

Fast and professional

Vitality Sphere
Germany
7 months using the app
Artos Software replied August 12, 2025

Thank you for your review! It's great to hear that you had a great experience with our support team.

Wishing you the best. We're always here in case of any queries / issues :)

- Sneha / Technical Support Specialist

April 23, 2025

Top Kundenservice!

Dan Orama's Shop
Germany
7 months using the app
Artos Software replied April 27, 2025

Vielen Dank für Ihre freundlichen Worte! :) Ich freue mich sehr, dass Sie mit unserem Service zufrieden sind.

Wir haben immer ein offenes Ohr für Ihre Fragen, Anliegen und Ihr Feedback. Wir freuen uns auf Ihre Zusammenarbeit mit Filemonk!

– Vishu / Senior Technical Support Specialist

December 11, 2024

funciona perfecto!

Antartic Shower
Spain
3 months using the app
Artos Software replied December 19, 2024

Gracias por tu maravillosa reseña! Nos alegra saber que Filemonk ayuda a vender productos digitales a los clientes y funciona como se esperaba. Siempre estamos motivados para crear nuevas funciones para la aplicación. Te deseamos lo mejor.

Si alguna vez tiene alguna inquietud o enfrenta algún problema, ¡no dude en contactarnos!

- Sneha / Merchant Success Team

October 10, 2024

The support team is incredibly helpful, and the app is easy to use!

Glimmery Moments
Netherlands
7 days using the app
Artos Software replied January 18, 2025

Thank you so much for the appreciative words! :) I'm very happy to learn that you're finding things easy. It was a pleasure for me provide help and answer your questions.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!

-Vishu / Senior Technical Support Specialist