Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (505)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.

March 6, 2024

This is a very well-made application that offers a wide variety of settings. I highly recommend it.

MeshFab
France
11 days using the app
September 25, 2023

A great plugin with great customer service!

Hecate Gaming
Hong Kong SAR
1 day using the app
March 29, 2026

Sehr gute App, Danke sagt www.TradingToys.de

www.Tradingtoys.de
Germany
10 months using the app
May 9, 2023

I am thrilled with the performance of this app, as it perfectly fulfills my requirements. The prompt and outstanding assistance I've consistently received is truly commendable. A big thanks to Kartik!

CrochetClubStore
Ecuador
8 days using the app
May 19, 2022

I needed an app to allow me to include digital downloads with my board game, Anthromancer - this seems to do the trick. There was a built in chat feature that allowed me to directly contact the lead developer and ask questions and discuss my needs. Excellent customer service. I'm hopeful to see how this app grows.

Anthromancer
United States
35 minutes using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

July 18, 2025

fast solution and easy communication

Vegout Voyage
United States
4 months using the app
Artos Software replied July 24, 2025

Thank you so much! I'm glad I could provide a quick solution and make the process smooth for you. We are always here to help!

Nagaraj | Technical Support Specialist

July 10, 2025

le support client est vraiment bon et de qualité. Merci à Nagaraj pour la solution trouvé en 5 minutes

Mon Super TDAH
France
3 days using the app
September 15, 2023

I asked for support and received a response not even 5 minutes later. I also really like the option to stay on a free plan if you don't have more than 30 orders a month. This is great for small businesses or someone who's just starting out. Thank you! :)

Andreas Wolff
Germany
About 1 hour using the app
August 1, 2026

Easy, Very Precise, assist me greatly in my File needs

Doug-n-Jaci's -Creations-2004
United States
About 2 months using the app
Artos Software replied October 12, 2026

Thank you so much for sharing your experience! I am happy I could help you set up our App in your store. :)

Please let me know if you require any additional assistance with setting up our app.

Best Wishes!
Hassan Khan | Technical Support Specialist

February 11, 2026

Large file size limit than other popular digital download apps on Shopify. Great customer service - real person, quick responses.

Cuddly Kangaroo
Australia
6 days using the app