Digital Downloads ‑ Filemonk
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Reviews (505)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use, reliable solution for selling digital products. Setup is quick, the interface intuitive, and automated delivery of ebooks, PDFs, audio, and templates is fast and seamless, reducing support requests and boosting professionalism. Merchants value time-saving file management, customizable emails, EU digital sales support, fair pricing with a useful free plan, strong performance, and fast, proactive customer support.
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Shashi helped me to make sure and to reassure me that my very first E-Book was downloaded correctly and was working as it should. Thank you Shashi for your help.
Thank you for your review! We're glad we could help setup your first digital product and test it to ensure everything works smoothly. We wish you the best for your store.
We're always here for you if you need anything else at all! :)
- Sneha / Merchant Success Team
It's early days for me using the Filemonk app, but so far the app has been quite easy to use. The support team have been very helpful with any questions. I look forward to producing more online courses and materials for my website!
Thank you for your feedback! 😊 We're thrilled to hear that your experience with Filemonk has been smooth so far. It's wonderful to know that our support team has been able to assist you effectively.
We’re excited to see the amazing online courses and materials you’ll create for your website! If you ever have any questions or need assistance, we’re always here to help.
Wishing you all the best as you continue to grow your digital offerings!
- Sneha / Senior Technical Support Specialist
i dealt with Anaam this evening as was very helpful. Thank you
Thank you so much for taking the time to leave a review :) It was my pleasure to help you get started with the app.
We're always here to help, anything you need. Wishing you the best of luck!
-Anaam / Merchant Success Lead
Prarthana answered my questions and provided me with screenshots to help me do what I need to setup my product correctly. She was patient and was eager to provide me with the information. Great job!
It's clean and easy to use. I like the UI and the company is responsive. It's my app of choice for digital distribution.
Thanks so much for taking the time to write a review! We're really glad you found our app easy to use.
It was great helping you add the download button on the thank you page. We really appreciate you using Filemonk across all your stores!
-Anaam / Merchant Success Lead
Inexpensive, easy to use. Got me to do what I wanted without the confusion! And great customer service!
I am loving this app! Sneha has been amazing helping me with setting up the app within my store. It's actually so easy to use. Thank you!
Happy customer here. Filemonk does exactly what we need to fulfill our digital products and their support team is very dedicated to customer success! I expect the app to get even better over time.
Great experience, even though the price is a bit high for digital downloads, customer support is great and they solve the issues quickly
Excellent customer service ! Overall it’s a very good app if you want to sell ebooks or pair an ebook with a physical product ! 10/10
