Firepush ‑ SMS & Web Push

Firepush ‑ SMS & Web Push

Reviews (198)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value, all‑in‑one marketing tool that reliably boosts revenue, especially via abandoned cart recovery and remarketing. They like having SMS, email, and web push in one place for promos, flows, and alerts. Many find it easier and cheaper than alternatives, with plug‑and‑play setup, solid long‑term performance, and standout, proactive support that helps with strategy and implementation.

January 17, 2020

Amazing app! and customer service is even more amazing! super fast response very helpful. SMS pricing is very reasonable. Highly recommended to increase sales

Lolevie
United States
5 days using the app
Edited February 16, 2019

I took 2 full months before rating this app. I wanted to make sure that it worked. I am not disappointed. This app is one of the best on Shopifyt. I Love it !!! I recommend this app to everyone,

ML Delicate Beauty
United States
3 months using the app
July 25, 2020

Very easy to use and configure SMS campaigns, with lots of options. The customer service I've received when I did have issues, which has not been often, has been exceptional. Very responsive and helped me fix issues right away.

rileycoshoes.com
United States
4 months using the app
Edited June 21, 2025

I’m new to this app and had a lot of questions but the customer service staff was really helpful and also gave me recommendations to help me with my business. The app is really easy to navigate through and would recommend it esp if you are looking for SMS/Email marketing all in one

LoyWithLove
United States
5 months using the app
April 15, 2019

Terrible app, do not waste your time. Would not activate the abandoned cart sequences after spending a lot of time configuring it. Reached out to support and after 3 days no answer at all. I told them I would leave this review unless they got back to me, still nothing. Try something else instead.

Ground-Based
United States
8 days using the app
Firepush Ltd replied April 16, 2019

We are really sorry you have not received support on time. Unfortunately we are not online 24/7
And support during weekends might be with small delays.

The reason you could not activate abandoned cart messages is suspicious activities when system checks certain things and suspends account for further investigation. We do that so to avoid situations when somebody hacks merchants account and uses it to send malicious messages to their customers.

We are more than happy to assist you during working hours. Lets have a quick call and check what we can do for you.

June 11, 2022

The app works ok, the admin area is glitchy is always says there is an error and to email support. Pricing was $23 on our account and now they are changing the price to $136 a month, what a huge scam. Get customers at a lower price then jump it 7X... I don't know if we will keep using it now that it's that costly.

DirtBound Offroad
United States
12 months using the app
July 29, 2018

I won't give a star review on an app I just downloaded and literally have not used. asking for a review in step 2 of the requirements for free set up is too pushy for me. If it works I will update review, but for now, no.

Crested Perch
United States
7 months using the app
July 12, 2018

Haven't even had time to use the app yet, but it won't let me use it without reviewing first. So here you go.

Pretty Praise
United States
About 21 hours using the app