Flits Loyalty Rewards Program

Flits Loyalty Rewards Program

Reviews (391)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, all‑in‑one customer account upgrade with loyalty, wallet, wishlist, and reorder tools. Many highlight fast, proactive support that handles theme conflicts, customizations, and integrations. The customizable account dashboard, detailed order history, and easy reorders are praised for boosting repeat purchases. Merchants value flexible store credit for rewards and omnichannel loyalty, plus smooth setup, strong integrations, multilingual support, and good value for the features.

February 27, 2019

My site theme doesn't have a very good, built in customer portal. Flits to the rescue. The customer portal is extremely well designed and user friendly. Plus the support from the team is unmatched. They've even integrated some of my other customer-facing apps into Flits to make for a seamless customer experience overall. Highly recommended.

Naturalicious
United States
About 1 month using the app
March 15, 2022

The team over at Flits delivers! We needed more than Shopify's basic customer page. We needed an elegant dashboard with tabs for orders, addresses, rewards, and subscriptions. They were amazingly flexible when it came to incorporating information from 3rd party apps. And they even got UPS tracking info to show up on the orders tab. You all are the best!

frontierenaturalmeats
United States
11 months using the app
April 9, 2019

I am so impressed by the customer service. I used to be veeery impressed by Shopify team (still am) but Flits team really reach another level of service. The app also helps me a lot with my returns, I was sick of generating coupons that didn't make sense, couldn't be divided etc. Now I can give € directly to my clients. I believe it will totally help my sales grow

Les Petits Imprimés
Estonia
1 day using the app
January 19, 2022

We have been using Flits for a little while now and they have been very helpful since we installed it. Any time we reach out with a concern, they take care of it very quickly. For our wishlist, they even added a save for later function from our cart which is great (not sure if this is a regular feature now). Overall I would definitely recommend working with them!

Anthony's Ladies Apparel
United States
Over 1 year using the app
February 25, 2022

We use the advanced account profile, store credit app and referral for our store. It works great and integrates with Klaviyo to automate a lot of the notifications and bring customers back for repeat orders. The team is very supportive and have helped us multiple times to make customisations to improve the user experience based on our business needs. Great product and great team!

Swaplanet
Greece
10 months using the app
December 6, 2021

I would recommend this app for anyone who wants a better looking and full featured Customer Account page. The standard layout looks so much better than the Shopify Account page. I contacted Flits support to implement a custom feature and they responded quickly and professionally. If you need help with anything, don't hesitate to contact support - they are more than willing to help.

ASM Tennis Academy
United States
6 days using the app
October 20, 2020

The app is great and the support team is AMAZING! They were extremely helpful with getting everything set up on our storefront and dialed in just the way we want it. Flits is a comprehensive customer portal management app that has allowed us to integrated rewards, subscriptions, order details, and referrals into a single unified platform. Excited to see what features they roll out next!

LYFE Fuel
United States
About 1 month using the app
Edited December 11, 2020

I use this app to manage the orders of my clients. Amazing app. the perfect complement for a lot of orders and different products.
If you are looking for something to manage the reorders and the total of the products that a client orders... Stop looking: THIS IS IT!
I have checked all the available options in the store and this is the best.And the support is super fast and very efficient.

Europack
Chile
11 days using the app
November 25, 2019

The customer service we received from Flits is exactly what everyone wants but never actually gets. I reached out because there was a problem with the integration with our theme. I'm still in shock at the fast turn around, and accurate work! Not to mention I misunderstood something and sent them on wild goose chase YET it was handled 100% professionally. I have no complaints at all. Thank you!!!

Card Cavern Trading Cards, LLC
United States
Almost 2 years using the app
August 20, 2020

Excellent customer service. I needed the wishlist to specifically appear to the right of my add-to-cart button and I didn't know how to do that myself. Their dev team was quick and got the job done. And I'm very excited to see how well the app improve my conversion rate. I've installed several wishlist apps, but I feel that this is one of the best and most economical! Definitely give these guys a try!

Tumblar House
United States
6 days using the app