Flits Loyalty Rewards Program

We've needed something like this for a long time! Glad we've got it now. It's really helpful for our customers to be able to see past order details without having to "drill in", and also to re-order easily. Flits customized the page for us so that we have Bold subscriptions access from this page as well, and we added a SMILE loyalty rewards permalink. That one doesn't work as well as we'd like (it fires up the site home page in a separate window) but it was enough for us to be ready for launching in our new theme and we'll work out the kinks over time I'm sure.
If you're fastidious about spelling and such like I am, you'll see some flaws, but the functionality trumps everything for us right now.
Customer service has been very good. Special shout out to Milind. Service is not instantaneous, but it has been consistently prompt and thorough. They were also very patient and polite when I was complaining about an issue that turned out to be my own fault.

5 Stars for customer support. Very quick to solve issues I had with my theme
5 Stars for app. We are using this on www.skincarebysuzie.com. . This app helps brings features together into 1 location . I have never like the accounts page the way they were before, I was always getting customer inquires on thing they expected to be able to do in their account page. Now they Can
View Past orders
Re-order
View wishlist
View Recently viewed items
Change address & password.
View Store credit, This credit is applied in form of a coupon that is automatically inserted during checkout works very well, (I was hoping for credit in cart so customers could still use coupons) It is also simple rewards. After speaking with them I think in the future it will become a more robust rewards program which I was hoping for because I would love to replace my horribly expensive rewards program I am using now and have it all on the accounts.
Thank again to the staff for the quick and excellent work on my site.

The team from Flits has been super helpful and gone beyond the call of duty in my opinion. As a leading publisher of early education material our products spread from print to digital, it's in this digital realm where Flits really stepped up. To support our existing and new customers who may have purchased, or will purchase, downloadable digital assets - music, videos, and windows software, we needed Flits to integrate with a digital download solution, our first choice ended up being a dead-end but Flits did all they could to make it work before we decided to go in another direction. We finally chose the Shopify Digital Download app and flits worked in conjunction with our developers and the team at Shopify to make it so that when customers go to the My Order page - any of their purchases that have digital downloads are accessed directly from that line item. The customer doesn't have to sort through emails or bookmarks to try to find the original download link. It may sound simple - I assure you it's not - and I thank the Flits team for sticking with us to figure it out, not to mention all the other annoying little tweaks that we asked for. Good Job!

Milind and Gunjan from the team are extremely keen to please and we've had a great onboarding with them with all custom requirements fulfilled to the T. Using Flits for the past few months and very happy with this app. We're using their customised account page, wishlist and social login. They've also custom made a product for us where invoices from our fulfillment provider is being fetched to the my account page's order history for every order in real time thereby reducing our "Send me my invoice" support tickets. Since we already had a loyalty program before we onboarded with them, they integrated that with the My account page. We have a custom order cancellation app as well which they were able to effortlessly integrate on the Orders tab of the my account page. Customers are also able to raise a support ticket from the account page as they've linked the account page to our Help Center. They entertain custom requests to add extra KYC customer fields and push info into customer metafields for us to then send to our ESP for effective email workflows. Highly recommended for all Shopify store owners who want to offer the most personalised customer service with a great account page.

FLITS has been great to work with. As with any app... some almost do the same things as others. Flits was free to start which is great for the Reordering and customer management alone. I was using two other versions of "store credit" but they both had not as nice an interface as Flits.
Ultimately, I was going to be stuck using a differnet credit system, because it was the only one that worked with a Store Pick Up Delivery type app. Yet... Flits came to the rescue last night and was able to get their store credit code to work with the pick ups!
another big bonus for flits? it's James in Nashville Tenn. Flits has a built in chat feature in the app and if you have ever tried to get in touch with your app's customer service, you will know how much of a sticking point this can be. James is always quick to respond and keeps me posted working in the back ground with his team to solve problems.
I couldn't have asked for anything more and it was greatly unexpected with the customer support they have given me.
I am excited and hopeful that Flits continues to add features for our stores, so I can really use it as a 1 stop shop type of app.
best of luck with your platforms - wholesomenova

Amazing support always very responsive and ready to fix any issues you may encounter. Even if its making additions to requirements you may need.

Not sure on this app.. seemed great at the outset but im concerned there may be too many conflicts. we are trying to use it on our store www.annalise.co.uk

An unusual support team, they deserve 10 stars. On the 1st, they managed to capture what we wanted and accomplished with the greatest readiness.
Excellent ... recommend!

This app offered everything we require for customer accounts. Easy to install and the customer support is FANTASTIC. Quickly added a feature we wanted in moments. A++ Worth every penny.

You just don't get better support than this. These guys have been great! App works amazingly out of the box. I needed a customization and they just took care of it! HIGHLY RECOMMENDED! Currently in use on www.gojdc.com